Industrial Management & Data Systems: Volume 110 Issue 1

Economics of a Nordic paper mill: case study

Esa Hämäläinen, Ulla Tapaninen

The purpose of this paper is to reveal how the prices, costs, and logistics develop in the case mill and how these variables correlate with profits, and finally to give…

Employee empowerment in a technology advanced work environment

Tsung‐Hsien Kuo, Li‐An Ho, Chinho Lin, Kuei‐Kuei Lai

The purpose of this paper is to elicit the determinants of information technology (IT) professional work change and investigates the impact of such changes on IT professionals…

Analyzing supplier development criteria for an automobile industry

Kannan Govindan, Devika Kannan, A. Noorul Haq

The purpose of this paper is to present an approach to identify and rank the criteria used for the supplier development using interpretative structural modeling (ISM).

Critical factors for an effective business value chain

Pekka Kess, Kris M.Y. Law, Rapee Kanchana, Kongkiti Phusavat

The purpose of this paper is to identify critical factors for effective business value chains in the electrical and electronic industries. This knowledge can benefit private firms…

ERP implementation in Omantel: a case study

Stuart Maguire, Udechukwu Ojiako, Al Said

Enterprise resource planning (ERP) systems if successfully implemented bring about competitive advantages. On the other hand, project failure could, in an extreme case, cause an…

Success rate and resource consumption from project interdependencies

Mait Rungi

The purpose of this paper is to show how interdependencies are used to make the project selection and review more effective in project portfolio management. Managers need to make…

Customer relationship management and innovation capability: an empirical study

Ru‐Jen Lin, Rong‐Huei Chen, Kevin Kuan‐Shun Chiu

The purpose of this paper is to investigate the effects of various dimensions of customer relationship management (CRM) on innovation capabilities. Five dimensions of CRM…

Influencing knowledge workers: the power of top management

Sharmila Jayasingam, Mahfooz A. Ansari, Muhamad Jantan

The purpose of this paper is to identify the key leadership characteristics (in the form of social power) needed in a knowledge‐based firm that can influence knowledge workers…

Measuring the impact of research

Rebecca Marsh