Industrial Management & Data Systems: Volume 108 Issue 5

Enabling the business strategy of SMEs through e‐business capabilities: A strategic alignment perspective

Louis Raymond, François Bergeron

The present study aims at a deeper understanding of the performance outcomes of the alignment between the e‐business capabilities of manufacturing small‐ and medium‐sized…

The adoption of RFID in fashion retailing: a business value‐added framework

K.L. Moon, E.W.T. Ngai

The adoption of radio frequency identification (RFID) will create a revolutionary change in the management of a supply chain, particularly in the retail sector. The aim of this…

e‐Gaps in the economy: a case of Poland

Zbigniew Pastuszak

The paper aims to present the results of the author's research on the development of the new economy in Poland. It focuses on identifying two types of so‐called “e‐gaps”, and…

A knowledge management approach to data mining process for business intelligence

Hai Wang, Shouhong Wang

Data mining (DM) has been considered to be a tool of business intelligence (BI) for knowledge discovery. Recent discussions in this field state that DM does not contribute to…

Maturity in IT outsourcing relationships: an exploratory study of client companies

Hans Solli‐Sæther, Petter Gottschalk

This research is concerned with the validation of a maturity model for information technology outsourcing relationships. The paper aims to focus on this research.

Logistics service quality: a new way to loyalty

Irene Gil Saura, David Servera Francés, Gloria Berenguer Contrí, María Fuentes Blasco

Now‐a‐days, logistics research focuses on the ability of logistics to deliver a quality service and generate greater satisfaction with the delivered service. Therefore, the aim of…

Safeguard gaps and their managerial issues

Rua‐Huan Tsaih, Wan‐Ying Lin, Ada Chen

Targeting the information security issue related to a bank loan process, this study aims to explore an approach that is user‐friendly to non‐information technology managers to be…

Assessing forecast model performance in an ERP environment

Peter M. Catt, Robert H. Barbour, David J. Robb

The paper aims to describe and apply a commercially oriented method of forecast performance measurement (cost of forecast error – CFE) and to compare the results with commonly…