Industrial Management & Data Systems: Volume 107 Issue 4

An empirical study of the anticipated consumer response to RFID product item tagging

Rebecca Angeles

This empirical study of consumer/shopper response to radio frequency identification (RFID) product item tagging anticipates what is likely to take place in the retail marketplace…

Reducing information technology‐based transaction costs in supply chains

Martin Müller, Stefan Seuring

The purpose of this paper is to address the intersection between supply chain coordination and information technology (IT) by building on transaction cost analysis. Literature…

Knowledge transfer in work practice: adoption and use of integrated information systems

Sang M. Lee, Zoonky Lee, Jinyoul Lee

The purpose of this paper is to focus on the social context of enterprise resource planning (ERP) adoption and use within an organization, emphasizing a knowledge transfer…

A value chain perspective of internet practices, e‐readiness and organizational performance: A comparison of US and South Korean firms

Chang E. Koh, Kyungdoo “Ted” Nam, Victor R. Prybutok, Seogjun Lee

The internet has become a ubiquitous technology for business and it possesses the potential to make the concept of value chain into a more attainable reality. The purpose of this…

Characteristics and impacts of ICT investments: perceptions among managers

Vasja Vehovar, Dušan Lesjak

The purpose of this paper is to study the characteristics and impacts of information‐communication technology (ICT) investments as perceived by ICT managers.

The implementation of world class manufacturing techniques in Egyptian manufacturing firms: An empirical study

Salaheldin Ismail Salaheldin, Riyad Eid

The purposes of this paper are to illustrate how the world class manufacturing (WCM) techniques which could be described as outperforming the industry's global best practices have…

Identifying the range of customer listening tools: a logical pre‐cursor to CRM?

S. Maguire, S.C.L. Koh, C. Huang

The purpose of this paper is to examine the use of listening tools by several large companies to obtain information about customers' needs, preferences, and perceptions of their…

Podcasting for e‐learning, communication, and delivery

J.P. Shim, Jordan Shropshire, Sungmin Park, Howard Harris, Natalie Campbell

The purpose of this paper is to provide an overview of podcasting and webcasting, and to examine student preferences between the different delivery richness of communication media.