Industrial Management & Data Systems: Volume 106 Issue 7

Criteria for measuring KM performance outcomes in organisations

Chong Siong Choy, Wong Kuan Yew, Binshan Lin

This research attempts to comprehensively examine the criteria for measuring knowledge management (KM) performance outcomes in organisations. To date, no studies have provided a…

How to profit from the balanced scorecard: An implementation roadmap

Ali Assiri, Mohammed Zairi, Riyad Eid

The purpose of this paper is to identify a comprehensive set of potential determinants influencing the successful implementation of balanced scorecard (BSC).

Social capital and sustainable behavior of the firm

Alexi Danchev

To formulate a vision of the mechanism of generating social capital at a firm level and its influence on sustainable behavior, testing the assumption of social capital as a…

How R&D management practice affects innovation performance: An investigation of the high‐tech industry in Taiwan

Eugenia Y. Huang, Shu‐Chiung Lin

This paper seeks to identify the variables that affect the innovation performance of R&D teams, and to investigate the interactions between these variables.

Product configuration analysis with design structure matrix

P.T. Helo

Product configurator is a sales and production‐planning tool that helps to transform customer requirements into bills‐of‐materials, lists of features and cost estimations. The…

Enabling the strategic development of SMEs through advanced manufacturing systems: A configurational perspective

Louis Raymond, Anne‐Marie Croteau

In order to deepen knowledge and further build theory on the use of advanced manufacturing systems (AMS) in SMEs, the present research seeks to explore the following questions…

An exploratory study of enterprise resource planning adoption in Greek companies

S.C.L. Koh, M. Simpson, J. Padmore, N. Dimitriadis, F. Misopoulos

To examine enterprise resource planning (ERP) adoption in Greek companies, and explore the effects of uncertainty on the performance of these systems and the methods used to cope…

Information systems in value configurations

Petter Gottschalk

This paper proposes a value configuration approach for managing information technology in enterprises.