Industrial Management & Data Systems: Volume 105 Issue 6

Critical success factors from IT outsourcing theories: an empirical study

Petter Gottschalk, Hans Solli‐Sæther

This research paper aims to identify and rank critical issues in IT outsourcing relationships.

RFID tags: commercial applications v. privacy rights

Eileen P. Kelly, G. Scott Erickson

This article seeks to examine the use of radio frequency identification (RFID) technology in commercial applications and to discuss whether regulation is needed to balance…

The evolution of SAP implementation environments: A case study from a complex public sector project

Thomas Gulledge, Georg Simon

This paper seeks to describe the evolution of SAP implementation methodologies and tools, in particular, Value SAP, with a focus on the Accelerated SAP (ASAP) implementation…

Is revamping your web site worthwhile?

Eugenia Y. Huang

The purpose of this paper is to study how web site quality affects traffic performance.

Origins of profitability through JIT processes in the supply chain

Jamshed J. Mistry

To develop a conceptual model that links specific antecedent improvements in supply chain processes to improved financial performance indicators.

Incorporating voice of the consumer: does it really work?

Lung‐Far Hsieh, Shaw K. Chen

This study attempts to address the question of whether and how new product development (NPD) performance can be enhanced by interacting with users at specific stages in the…

Non‐enforceable implementation of enterprise mobilization: An exploratory study of the critical success factors

Pin Luarn, Tom M.Y. Lin, Peter K.Y. Lo

Enterprise mobilization refers to the provision by an enterprise of the means for its employees to update information at any time and any place through the use of a wireless…

An iterative approach for distribution chain design in agile virtual environment

Hongze Ma, Reggie Davidrajuh

Purpose – The study sets out to explore the use of an iterative approach for designing distribution chain in an agile virtual environment; in an agile virtual environment, quick…