Industrial Management & Data Systems: Volume 105 Issue 3

Critical success factors for implementing knowledge management in small and medium enterprises

Kuan Yew Wong

To date, critical success factors (CSFs) for implementing knowledge management (KM) in small and medium enterprises (SMEs) have not been systematically investigated. Existing…

Enterprise resource planning and organisational innovation: a management perspective

Rodney McAdam, Alan Galloway

To explore the organisational issues involved in implementing an enterprise resource Planning (ERP) system as the main approach to change management within a large global…

An integrated framework for eChain bank accounting systems

Fengyi Lin, Olivia R.L. Sheng, Soushan Wu

The eChain type of bank accounting information system (eCBAS) is proposed to facilitate standard business document electronic exchanges between banks, central factories, and their…

Impact of product structure on order review/evaluation procedures

Daniel J. Bragg, Edward A. Duplaga, Richard J. Penlesky

To investigate the impact of number of components (NC) and component commonality (CC) (i.e. product structure characteristics) on the effectiveness of component reservation…

The effects of business operation mode on market orientation, learning orientation and innovativeness

Tien‐Shang Lee, Hsin‐Ju Tsai

The purpose of this study is to evaluate the interrelationships between market orientation, learning orientation and innovativeness. The effects of business operation mode on…

The impacts of establishing enterprise information portals on e‐business performance

Shu‐Min Yang, Ming‐Hsien Yang, Ji‐Tsung Ben Wu

To investigate the relationship between organizational characteristics and enterprise information portal (EIP) adoption, and the relationship between EIP implementation and…

Impact of relational differences on supervisor/subordinate dyad

Kenneth W. Green, Dwayne Whitten, Bobby Medlin

Prior research indicates that workplace diversity negatively impacts the job satisfaction and organizational commitment levels of minority workers. This study investigates the…

An intelligent forward quality enhancement system to achieve product customization

G.T.S. Ho, H.C.W. Lau, C.K.M Lee, A.W.H. Ip

This paper proposes an infrastructural framework, involving various emerging technologies, for the development of an agent‐based quality enhancement system with the distinct…