Industrial Management & Data Systems: Volume 105 Issue 1

Logistics information systems: An analysis of software solutions for supply chain co‐ordination

Petri Helo, Bulcsu Szekely

To review the development of software applications and their functionalities/benefits in relation to supply chain management and present scenarios on future development.

Latest trends and issues in the ASP service market

Atul Gupta, Siriyama Kanthi Herath

To provide students and academia with an opportunity to gain an understanding of recent trends and issues regarding the application service providers (ASP) market.

Customer‐oriented financial service personalization

Eugenia Y. Huang, Chia‐Yu Lin

This paper derives a personalization framework for financial services by a literature review and examines the framework against the customer's perspective via the Delphi method.

Information systems outsourcing risks: a study of large firms

Reyes Gonzalez, Jose Gasco, Juan Llopis

Despite the considerable growth of information systems (IS) outsourcing in recent years, this trend is still the object of strong criticism. This study has as its aim to show the…

Strategic information systems planning model for building flexibility and success

Ramaraj Palanisamy

This paper provides a model for IS planning for building flexibility and success, by considering volatile environment and the possibilities for leveraging the user's cognitive…

Business use of the internet: A longitudinal study from a value chain perspective

Chang E. Koh, Kyungdoo “Ted” Nam

This study explores the relevance of the value chain concept in internet‐driven business and assesses the extent to which businesses utilize the internet from a value chain…

Development and validation of critical factors of environmental management

Yeo Soo Wee, Hesan A. Quazi

The literature reveals that various authors have indicated various sets of requirements for corporate environmental management but no study has yet identified and statistically…

Causes influencing the effectiveness of the post‐implementation ERP system

Chian‐Son Yu

This article aims to find a chain of causal relations affecting the operating effectiveness of the implemented enterprise resource planning (ERP) system instead of focusing on…