Industrial Management & Data Systems: Volume 102 Issue 2

Human resource assignment system for distribution centers

Amy Trappey, Pei‐Shun Ho

Information technology and its wide range of applications have begun to make their presence in a new generation of logistic and distribution service industry. A more flexible…

Flow manufacturing – necessity, benefits, and implementation: a case study

Jaideep Motwani, Zubair M. Mohamed

In this case study, flow manufacturing implementation at Acme International, a toilet bowl and seat manufacturer, is described. Flow manufacturing, is a pull‐driven strategy; its…

Enterprise computing asset management: a case study

Jason Chou‐Hong Chen

Information technology (IT) is an essential supportive tool as well as a competitive weapon. Unfortunately, the cost of deploying, using and maintaining computers has also…

Customer relationship management: key components for IT success

Ranjit Bose

This article is directed towards information technology (IT) and marketing managers considering implementation of a customer relationship management (CRM) solution. The goal of…

Identifying key factors for successful joint venture in China

Jiaqin Yang, Huei Lee

China has become one of the top three nations for attracting foreign investment in the international market since 1990. Hundreds of international corporations are currently…

Modeling global facility location decisions: integrating marketing and manufacturing decisions

Cem Canel, Sidhartha R. Das

Rapid changes in today’s global markets are forcing businesses to re‐examine and improve the ways they compete. Integration of facility location decisions in global marketing and…