Facilities: Volume 36 Issue 9/10

Impact of cleanliness on the productivity of employees

Mirte Horrevorts, Johan Van Ophem, Paul Terpstra

The purpose of this paper is to investigate whether the cleanliness of a work environment has influence on the productivity of employees working in office environments of…

Emerging financial risks from climate changes on building assets in the UK

Abdullah Alzahrani, Halim Boussabaine, Khalid Almarri

The different scenarios of climate change, such as floods, temperature change and storms, are considered the main drivers influencing the building sector. Understanding how and…

Performance indicators for facilities operation and maintenance (Part 1): Systematic classification and mapping

Joseph H.K. Lai, Chun Sing Man

The purpose of this paper (Part 1 of 2) is to classify and map, in a systematic manner and from a facilities management (FM) perspective, the performance indicators that are…

Performance indicators for facilities operation and maintenance (Part 2): Shortlisting through a focus group study

Joseph H.K. Lai, Chun Sing Man

This paper (Part 2 of 2) aims to shortlist performance indicators which are used in evaluating facilities operation and maintenance (O&M) in commercial buildings.

Exploring cleanliness in the Dutch facilities management industry: a Delphi approach

Martijn C. Vos, Mirjam Galetzka, Mark P. Mobach, Mark Van Hagen, Ad T.H. Pruyn

This paper aims to identify antecedents that influence perceived cleanliness by consulting experts and end-users in the field of facilities management (facility service providers…

From walls to experience – servitization of workplaces

Vitalija Petrulaitiene, Pia Korba, Suvi Nenonen, Tuuli Jylhä, Seppo Junnila

New ways of working challenge workplace management: increasing mobility and diminishing organizational boundaries require re-evaluation of both workplace design and service…