Facilities: Volume 22 Issue 11/12

Building users, owners and service providers: new relations and their effects

Anna Kadefors, Jan Bröchner

Corporate real estate management has undergone important changes in many countries. In recent years, companies have increasingly sold their facilities to external independent…

Patient focused healthcare: an important concept for provision and management of space and services to the healthcare sector

Anders Melin, Jan‐Åke Granath

How will the relationship between patients, the service level and the geographic conditions in healthcare develop in the future? The task will be of great impact for location of…

Assessing the innovative ability of FM teams: a review

Tomas Mudrak, Andreas van Wagenberg, Emiel Wubben

Facility management (FM) teams must deal with the creation of value in the physical world of resources and a virtual world made of information. Therefore, an innovative approach…

User‐centric facilities management: a de‐centralised approach

Gerard Cesar Gabriel, Laura Ceccherelli

This paper reviews the strategic aims and processes behind de‐centralising access as well as management of facilities management information and knowledge at the University of…

A generic model for creating organizational change and innovation in the building process

Torbjørn Korsvold, Lone Sletbakk Ramstad

Building on the empirical work of a doctoral dissertation on change management in the Norwegian building industry, this paper provides the outline of a generic innovation model…

Managing facilities in a Scandinavian manner: creating a research agenda

Morten Elle, Jesper Engelmark, Bo Jørgensen, Christian Koch, Susanne Balslev Nielsen, Flemming Vestergaard

Presents the aims and needs of research in facilities management (FM) at the Section of Planning and Management of Building Processes at BYG(DTU. As the building stock in Denmark…

Managing outsourced support services: observations from case study

Anssi Salonen

A company, outsourcing support services which are essential for the continuity of the company, may want to secure smooth functioning by tying a closer relationship with the…

Guest editorial

Jan Brochner, Tore I. Haugen