Facilities: Volume 15 Issue 3/4

How to approach process benchmarking in facilities management: catering services in the UK National Health Service

Fari Akhlaghi

Based largely on a series of reports and written guidelines to NHS trust members of the Unit for Facilities Management Research Health Service Forum who took part in a…

The current state of facilities management in the UK National Health Service: an overview of management structures

David Rees

Points out that the development of health care has always been partially dependent on facilities and supporting services. Reports on the progress that has been made in the UK…

Service integration and multiskilling in facilities management within the UK National Health Service

Fari Akhlaghi, Liz Mahony

Reports on research which was funded by the 20 NHS trusts which are members of the Health Service Facilities Management Research and Application Forum co‐ordinated by the Unit for…

Managing the estate in higher education establishments

John Housley

Aims to provide a clearer understanding of the perceived role of property and facilities management of higher education institutions. Shows that the provision in this area needs…

The interface manager’s toolkit

Paul Carder

Follows a previous paper arguing that a new breed of “interface manager” is emerging, bridging between an organization’s core business and its total working environment. To…

Mimicking the human memory

Nick Fogg

Reports on a new information storage and retrieval system which handles both electronic and paper‐based data by means of a common indexing system. Briefly describes the system…

Responding to the challenge: a professional services perspective

Oliver J. Jones

States that recent rapid changes affecting the UK building industry require that the sector introduces increased efficiencies, innovations and cost reductions. Addresses the…

Data requirements for the prioritization of predictive building maintenance

Terence J. Pitt

Forward maintenance is the process of forecasting predictive property maintenance. The traditional approach was to undertake a condition survey. These surveys invariably lead to…