International Journal of Operations & Production Management: Volume 41 Issue 12

Impact of workforce flexibility on quality of care: moderating effects of workload and severity of illness

Adelina Gnanlet, Luv Sharma, Christopher McDermott, Muge Yayla-Kullu

As a way of alleviating nursing workforce shortages, health care managers are employing two types of workforce flexibility: supplemental staffing and floating among units. In this…

Performance improvements in logistics outsourcing relationships: the role of LSP and customer organizational culture archetypes

Fabian Nevries, Carl Marcus Wallenburg

The study aims to develop an organizational culture typology and explore how different logistics service provider (LSP) and customer archetypes interact to generate performance…

Breaking the mould: achieving high-volume production output with additive manufacturing

Yuan Huang, Daniel R. Eyers, Mark Stevenson, Matthias Thürer

The study aims to examine a discrepant industrial case that demonstrates how to achieve economies of scale with additive manufacturing (AM), thereby expanding the scope of AM…

Is lean a theory? Viewpoints and outlook

Pär Åhlström, Pamela Danese, Peter Hines, Torbjørn H. Netland, Daryl Powell, Rachna Shah, Matthias Thürer, Desirée H. van Dun

Lean remains popular in a wide range of private and public sectors and continues to attract a significant amount of research. However, most of this research is not grounded in…

The role of performance measurement in aligning operations with strategy: sustaining cognitive processes of internal alignment

Andrea Bellisario, Andrey Pavlov, Martijn Pieter van der Steen

This paper aims to address an important theoretical shortcoming in the conceptualization of internal alignment by investigating the cognitive processes involved in aligning…