International Journal of Operations & Production Management: Volume 41 Issue 11

The boundary-spanning role of first-tier suppliers in sustainability-oriented supplier development initiatives

Meng Jia, Mark Stevenson, Linda Caroline Hendry

This study aims to study how first-tier suppliers (FTs) operate as boundary-spanners between the focal firm and second-tier suppliers (STs) in extending sustainability-oriented…

Omni-channel integration: the matter of information and digital technology

Soroosh Saghiri, Vahid Mirzabeiki

This paper aims to explore how omni-channel data flows should be integrated by specifying what data, omni-channel agents and information and digital technologies (IDTs) should be…

Improving blood safety and availability: a collective mindfulness perspective in the supply chain

Luluk Lusiantoro, Nicola Yates

Maintaining a safe and available supply of blood requires a mindfully coordinated supply chain (SC) and is fundamental to the effective operation of health systems across the…

Operations in the upper echelons: leading sustainability through stewardship

Elliot Bendoly, Daniel G. Bachrach, Terry L. Esper, Christian Blanco, Jane Iversen, Yong Yin

Top-level operations leaders can drive organizational performance across a broad range of pro-environmental objectives. The authors’ focus is on understanding which specific…

The roles of performance measurement and management in the development and implementation of business ecosystem strategies

Pietro Micheli, Gurpreet Muctor

Performance measurement and management (PMM) systems have traditionally enabled strategy execution within and across firms. However, PMM have been criticized as overly static and…