International Journal of Operations & Production Management: Volume 38 Issue 3

Structural production factors’ impact on the financial performance of agribusiness cooperatives in Brazil

Fellipe Silva Martins, Wagner Cezar Lucato

Studies on the performance of agribusiness cooperatives in Brazil focus on economic and financial aspects. The purpose of this paper is to further delve into such studies by…

Supply chain flexibility in dynamic environments: The enabling role of operational absorptive capacity and organisational learning

Araceli Rojo, Mark Stevenson, Francisco Javier Lloréns Montes, Maria Nieves Perez-Arostegui

The purpose of this paper is to analyse the relationship between environmental dynamism and supply chain flexibility (SCF) and to evaluate if two dynamic capabilities, i.e…

Exploration and exploitation within supply networks: Examining purchasing ambidexterity and its multiple performance implications

Jury Gualandris, Hervé Legenvre, Matteo Kalchschmidt

The purpose of this paper is to introduce and define the concept of purchasing ambidexterity in terms of two dimensions: balance dimension and combined dimension. The study…

Supply chain integration, risk management and manufacturing flexibility

Atanu Chaudhuri, Harry Boer, Yariv Taran

The purpose of this paper is to investigate the impact of internal integration, external integration (EI), and supply chain risk management (SCRM) on manufacturing flexibility…

Supply chain risk’s impact on corporate financial performance

Hong Long Chen

Researchers have long sought to understand how risks in supply chains (SCs) affect firm performance. Yet, they have not fully subjected claims of how SC risks affect firm…

Supply chain alignment as process: contracting, learning and pay-for-performance

Kostas Selviaridis, Martin Spring

The purpose of this paper is to understand how buyers and suppliers in supply chains learn to align their performance objectives and incentives through contracting.

Perceptions of growth-impeding constraints acting upon SMEs’ operations and the identification and use of transitionary paths to elevate them

Ben Clegg

The purpose of this paper is to know which growth-impeding constraints are perceived to act upon operations of small- to medium-sized (SME) companies by their owner-managers and…

Supply chain strategies in an era of natural resource scarcity

Dimitra Kalaitzi, Aristides Matopoulos, Michael Bourlakis, Wendy Tate

The purpose of this paper is to explore the implications of natural resource scarcity (NRS) for companies’ supply chain strategies.

Towards a multi-level servitization framework: Conceptualizing ambivalence in manufacturing firms

Sambit Lenka, Vinit Parida, David Rönnberg Sjödin, Joakim Wincent

The dominant-view within servitization literature presupposes a progressive transition from product to service orientation. In reality, however, many manufacturing firms maintain…

Architectures for multichannel front-office service delivery models

Rui Sousa, Marlene Amorim

Multichannel (MC) service providers have been adopting a wide diversity of front-office service delivery models, i.e. different ways of employing channels to support the delivery…

Strategic adoption of logistics and supply chain management

Edward Sweeney, David B. Grant, D. John Mangan

The purpose of this paper is to develop a thorough understanding of the adoption of logistics and supply chain management (SCM) in practice, particularly at a strategic level…

An empirical examination of the relationship between globalization, integration and sustainable innovation within manufacturing networks

Ruggero Golini, Jury Gualandris

While controlling for supply chain effects, the purpose of this paper is to investigate if globalization and collaborative integration within a firm-wide manufacturing network…

How does intellectual capital affect product innovation performance? Evidence from China and India

Min Zhang, Yinan Qi, Zhiqiang Wang, Kulwant S. Pawar, Xiande Zhao

Intellectual capital reflects the sum of existing knowledge a manufacturer is able to leverage and plays a critical role in new product development. The purpose of this paper is…

Revisiting service quality through the lens of experience-centric services

Ahmad Beltagui, Marina Candi

The purpose of this paper is to revisit prevailing notions of service quality by developing and testing a model of service quality for experience-centric services.