International Journal of Operations & Production Management: Volume 37 Issue 9

Complexity and the triple bottom line: an information-processing perspective

Frank Wiengarten, Muhammad Usman Ahmed, Annachiara Longoni, Mark Pagell, Brian Fynes

The purpose of this paper is to empirically investigate the impact of complexity on the triple bottom line by applying information-processing theory. Specifically, the paper…

How performance measurement influences stakeholders in not-for-profit organizations

Haley Allison Beer, Pietro Micheli

The purpose of this paper is to examine the influences of performance measurement (PM) on not-for-profit (NFP) organizations’ stakeholders by studying how PM practices interact…

Multilevel analysis of ambidexterity and tagging of specialised projects in project-based information technology firms

Shrihari Suresh Sohani, Manjari Singh

The purpose of this paper is to understand the expression of ambidexterity at the “between” projects level as well as the “within” project level in project-based information…

Interplay between performance measurement and management, employee engagement and performance

Marisa Smith, Umit Sezer Bititci

The purpose of this paper is to recognise the importance of the interplay between performance measurement, performance management, employee engagement and performance. However…

Does lean cure variability in health care?

Oskar Roemeling, Martin Land, Kees Ahaus

The purpose of this paper is to investigate the roles that employee-initiated Lean improvement projects play in health care. Lean ideas are introduced to improve flow in health…

The reconfiguration of service production systems in response to offshoring: A practice theory perspective

Kristin Brandl, Michael J. Mol, Bent Petersen

A service production system has a structure composed of task execution, agents performing tasks and a resulting service output. The purpose of this paper is to understand how such…