Table of contents - Special Issue: Exploring Interfaces
Guest Editors: Jagjit Singh Srai, Matthias Holweg
New service development: managing the dynamic between services and operations resources
Juliana Bonomi Santos, Martin SpringPrevious research suggests new service development (NSD) is characterized by less stable offerings, less formal processes and is more emergent than new product development. In…
Tools without skills: Exploring the moderating effect of absorptive capacity on the relationship between e‐purchasing tools and category performance
Katri Kauppi, Alistair Brandon‐Jones, Stefano Ronchi, Erik M. van RaaijThe paper examines the moderating role of a purchasing function's absorptive capacity (AC) on the relationship between the use of electronic purchasing tools and category level…
Supply network structures in the international clothing industry: differences across retailer types
Bart L. MacCarthy, P.G.S.A. JayarathneThe study seeks to classify retailer‐driven clothing supply networks to provide new insights on their structure and operation and examine whether or not differences are evident in…
Testing an integrated model of operations capabilities: An empirical study of Australian airlines
Alka Ashwini Nand, Prakash J. Singh, Damien PowerThe purpose of this paper is to test the integrated model of operations strategy as proposed by Schmenner and Swink to explain whether firms trade‐off or accumulate capabilities…
Integrative practices in hospitals and their impact on patient flow
Justin Drupsteen, Taco van der Vaart, Dirk Pieter van DonkThe aim of this paper is to investigate which integrative planning and control practices are used in hospitals and what their effects are on patient flow.
The same old methodologies? Perspectives on OM research in the post‐lean age
Bart L. MacCarthy, Michael Lewis, Chris Voss, Ram NarasimhanThe world is changing – economically, technologically, politically, and socially. As an academic discipline, operations management (OM) is, almost by definition, close to…
ISSN:
0144-3577e-ISSN:
1758-6593ISSN-L:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen