International Journal of Operations & Production Management: Volume 20 Issue 5

A framework for auditing and enhancing performance measurement systems

David Medori, Derek Steeple

To be world class and be classified as a world class manufacturer, manufacturing organisations need to have a number of critical ingredients: one such ingredient is that of an…

An object‐oriented specification of a flexible manufacturing cell

K.L. Mak, H.Y.K. Lau

The flexibility of an automated manufacturing system (AMS) is largely determined by the architecture of its supervisory software. The AMS supervisory software should be compatible…

Technological and organisational change in small‐ to medium‐sized manufacturing companies: A learning organisation perspective

Gloria Lee, David Bennett, Ian Oakes

This paper examines the extent to which a learning organisation perspective is attainable in small‐ to medium‐sized manufacturing companies. An audit tool is developed from the…

Identifying process conditions in an urban wastewater treatment plant

David West, Paul Mangiameli

In treating both sewage and storm runoff, wastewater treatment plants are important to maintaining a healthy environment. If the plant operations managers do not respond correctly…

Quality function deployment and decision analysis :A R&D case study

Gwen Delano, Gregory S. Parnell, Charles Smith, Matt Vance

This article presents and compares two techniques for making multiobjective product design decisions: quality function deployment (QFD) and decision analysis (DA). A research and…

Integration of human resource management and competitive priorities of manufacturing strategy

Fernando C.A. Santos

This article investigates the relationship between the functional areas of manufacturing and human resources by analysing the practices of human resource management associated…