International Journal of Operations & Production Management: Volume 17 Issue 9

Subcontracting within the supply chain for electronics assembly manufacture

M. Webster, C. Alder, A.P. Muhlemann

Discusses issues associated with the subcontracting of manufacturing activity within the supply chain for electronics assembly products. The principal focus of the work is the…

An international study of quality improvement approach and firm performance

Everett E. Adam, Lawrence M. Corbett, Benito E. Flores, Norma J. Harrison, T.S. Lee, Boo‐Ho Rho, Jaime Ribera, Danny Samson, Roy Westbrook

Investigates what approaches to quality lead to best quality and financial performance across different regions of the world. Reports a survey of 977 firms in Asia/South Pacific…

The overbooking problem in hotels with multiple tour‐operators

George C. Hadjinicola, Chryso Panayi

Examines the practice of overbooking at hotel and tour operator levels. By accepting more reservations than their available capacity, hotels hedge against the problem of…

Implications of business process management for operations management

Colin Armistead, Simon Machin

Addresses how organizations are approaching Business process management. Following interviews in “leading edge” organizations, qualitative analysis has revealed key themes which…

Is lean manufacture universally relevant? An investigative methodology

S.M. James‐Moore, A. Gibbons

Observes that although the concept of lean manufacture is well understood, little work has been carried out to determine its applicability to high‐value, low‐volume complex…

An investigation of the antecedents of turnover intention for manufacturing plant managers

Godwin J. Udo, Tor Guimãrães, Magid Igbaria

Shows how a survey of 216 plant managers is used to develop and test an integrated model of their turnover intentions. The model incorporates role stressors, task characteristics…