Library Management: Volume 29 Issue 4/5

A LIS collaboratory to bridge the research‐practice gap

The purpose of this paper is to introduce the notion of a collaboratory as a virtual learning community and discuss its significance to support collaboration between library and…

Blueprint for Thailand: S&T information resource sharing

This article aims to define a clear strategy for the future development of S&T services in Thailand.

Disaster: response and recovery at a major research library in New Orleans

This paper aims to describe the experience of the largest among many academic libraries in New Orleans severely impacted by Hurricane Katrina. In this case, at Tulane University…

Transforming library and higher education support services: can change models help?

The purpose of this article is to analyse an organisational change process that sought to integrate library and other educational support services in an Australian university.

Artists' books: managing the unmanageable

The artists' book is a hybrid art form: it has no home, no shelf upon which to comfortably reside. Nor is its readership easily described or accounted for. It is a book art form…

Integrating the Kano model, AHP and planning matrix: QFD application in library services

The purpose of the study is to analyze the user (as a customer of the library) requirements related to library services by using service‐based quality function deployment (QFD…

Perceived service quality, perceived value and recommendation: A study among Canadian public library users

The purpose of the present study is to propose a conceptual model and empirically test the relationships between perceived service quality, perceived value, and recommendation in…

Business activities and information needs of SMEs in northern Uganda: Prerequisites for an information system

This article is a result of part of a doctoral study in the University of South Africa on the topic business information systems (BIS) design for Uganda's economic development…

The management of absence: why it matters: An analysis of absence management issues, with a case study based in a UK academic library

This paper seeks to give an overview of some ongoing research into absence management practices in a UK university library. The aim of the research in question is to evaluate the…

Book acquisition practices in Nigerian university libraries: challenges and prospects

This study aims to investigate and examine the acquisition practices in the Nigerian University Libraries.

Dilemmas in knowledge management

This paper aims to discuss some of the debates that have surrounded knowledge management as a field since its inception in 1990s from the perspective of the dilemmas that they…

Going the Distance: Library Instruction for Remote Learners

The Human Side of Reference and Information Services in Academic Libraries

Your Career, Your Life: Career Management for the Information Professional

Library 2.0: A Guide to Participatory Library Service

Change Management in Information Services (2nd edition)

Knowledge, Information, and the Business Process: Revolutionary Thinking or Common Sense?

Digital Libraries: Policy, Planning and Practice

The Thriving Library: Successful Strategies for Challenging Times