Employee Relations: Volume 31 Issue 4

Development of transnational collective bargaining in Europe

John Gennard

The purpose of this editorial is to examine the development of transnational collective bargaining at the company level in Europe

On leaving the nunnery: management in trade unions

Michael Dempsey, Chris Brewster

The purpose of this paper is to explore trade union management, using data from four major unions. Managers and management have generally been absent from trade union discourse…

Call centres, quality of work life and HRM practices: An in‐house/outsourced comparison

Julia Connell, Zeenobiyah Hannif

The paper seeks to determine whether and how the quality of working life (QWL) varies between call centres (CCs) in the in‐house/outsourced, public and private sectors and the…

The impact of organisational change on public sector employees implementing the UK Government's “Back to work” programme

Kay Greasley, Paul Watson, Shilpa Patel

This paper aims to examine the impact of organisational change on public sector employees utilising the implementation of the UK Government's “Back to work” programme (BTW) as a…

Involving British line managers in HRM in a small non‐profit work organisation

William Hunter, Douglas Renwick

The paper seeks to detail the formal and informal aspects of involving line managers in human resource management (HRM).

Evaluating the prevalence of “envelope wages” in Europe

Colin C. Williams

This paper aims to evaluate the prevalence in Europe of a so far little discussed wage practice in which employers pay their declared employees two wages, one declared and the…

From normative to tacit knowledge: CVs analysis in personnel selection

Maria Teresa Vieira Campos Proença, Eva Teresa Valente Dias de Oliveira

This study aims to investigate decision‐making processes and to identify factors which influence managers in the selection of job applicants' CVs and how these factors differ from…