Management Research News: Volume 29 Issue 12
Table of contents
Creating a knowledge transfer environment: The case of Estonian biotechnology
To˜nis MetsTo evaluate the science and technology (S&T) development framework within Estonia, a small transition country, and its biotechnology sector.
Returns in process industries: a managerial perspective
Monique L. French, Richard DiscenzaThe key objective of the paper is to present the results of a survey that captured a wide‐ranging view of reuse practices in process industries with the intent of determining…
Customer satisfaction, loyalty and commitment in service organizations: Some evidence from Greece
Zoe S. DimitriadesThe present study attempts to contribute to the knowledge of how customer satisfaction, loyalty and commitment are defined and relate to each other in the Greek context.
Using simulation to increase efficiency in blood supply chains
Jyrki S. Rytilä, Karen M. SpensThe overall aim of the research presented is to improve blood supply chain management in order to use the scarce resource of blood more efficiently. Computer simulation is used as…
Enterprise resource planning survey of Korean manufacturing firms
Pairin Katerattanakul, Soongoo Hong, Jinyoul LeeTo report a recently completed study on enterprise resource planning (ERP) implementation in Korean manufacturing firms.Design/methodology/approach – An online survey was…