Management Research News: Volume 17 Issue 7/8/9
Table of contents
The Contract State? The Future of Public Management
Ian Kirkpatrick, Miguel Martinez, Bob TurnerThe Employment Research Unit at the Cardiff Business School (University of Wales, Cardiff) is this year dedicating its annual conference to the question of change in the…
The Enabling State: The Role of Markets and Contracts
Nicholas Deakin, Kieron WalshContracts and markets have been crucial to the process of reinventing the public service in Britain which began a decade ago and is still in full flow. In this process the concept…
Tangled Webs? Managing Local Mixed Economies of Care
Julie Charlesworth, John Clarke, Allan CochraneOne central dimension of the restructuring of welfare in the 1990s has been the construction of local mixed economies of care developed around the ‘lead agency’ role of local…
New Modes of Control Within the Public Sector
Paul HoggettIn the UK the management and organisation of the public sector has been undergoing dramatic changes for over a decade now. The organisational change processes include…
‘Businessing’ Bureaucracy: entrepreneurial governance and public management
Paul Du GayThe idea that public sector bureaucracies need reforming has achieved a somewhat axiomatic status. To what extent and in which direction remains a matter of some debate. In recent…
Centralised Decentralisation: Education and Training in the Contract State
Sarah Vickerstaff, Pat AinleyIn this paper the development of the contract State and the unfolding of its many contradictions is assessed by the detailed consideration of education and training policy. Policy…
Care in the Community and the Contract Culture
Leslie Carswell, Michael ConnollyRadical reform of the health and community care sectors has been a major undertaking of recent Conservative governments. The 1989 White Papers Working for Patients and Caring for…
Collaborative Capability and Collaborative Maturity
Chris Huxham, Siv Vangen, Colin EdenRecent UK government policies have had a number of effects on public sector organisations. Among the more obvious is the pressure — created from both direct and indirect policy…
The Politics of New Public Service Management: Privatisation and Managerialism in Royal Mail
Miguel Martinez Lucio, Mike NoonIn analysing change in the public sector, and in particular the imperatives for change, there has been a tendency amongst some observers to isolate privatisation as a governmental…
Management by Contract: Rhetoric and Reality in the NHS
Chris Bennett, Ewan FerlieFor the past eight years the Centre for Corporate Strategy and Change has conducted a major stream of research looking at service change in the NHS and aspects of the…
Contrasts Between Public and Private Sector Managers in Britain and the Effects of the ‘Thatcher Years’
Michael Poole, Roger Mansfield, Miguel Martinez‐Lucio, Bob TurnerThis paper involves an examination of public sector managers attitudes and reported behaviour, based on a longitudinal UK study, which broadly corresponds with the so‐called…
Dissolving the Civil Service?
Colin Talbot, Jenny HarrowThis paper reports on the impact of the ‘Next Steps’ programme (and other initiatives such as ‘market testing’) on the underlying coherence and unity of the Civil Service. It…
“New” Management in local government — rhetoric or reality? A case study of changes in middle management roles and behaviour
Linda KeenA growing volume of literature during the 1980s and 90s has focused on changes in local government management systems, involving essentially a move from bureaucratic and…
“Created Environments” and Public Management: A Preliminary Model of the Emerging Contract State
Dick SorabjiDuring the last 15 years the British Government has led the world in implementing changes to the scope and operations of State controlled services. From 1987 the emphasis of these…
Privatisation and the Internal Environment: Developing Our Knowledge of Change‐Management
David ParkerPrivatisation is occurring at various levels within government in many countries around the world. So extensive is the reform programme that the term “re‐inventing government” has…
The Contract State: X‐Efficiency and Trust
Robert McMaster, John W. SawkinsEconomic theory emphasises the efficiency‐enhancing properties of the competitive imperative. In some way competition and efficiency are tautological. Comparatively recently some…
Partnerships in Local Economic Development: The Management Issues
Jo Hutchinson, Paul FoleyOne of the themes of local economic development in the UK during the 1980s which has continued through the 1990s is that of partnership. The involvement of the private sector and…
Contracting for Training — Testing Some Theories of the Labour Market in South Birmingham
Tony Bovaird, Dennis SmithThere are a number of contesting theories about the failure of public‐sector policies for workforce training in post‐Fordist manufacturing industries, in a period of increasing…
The Managed University
Martin Parker, David JaryThe paper will take a critical look at the changing face of British Higher Education and relate this to contemporary work on the sociology of higher education (Becher, 1989;…
The Coordination of Service Delivery in the Mixed Economy of Welfare: Toward a Typology of Roles and Relationships
Stephen P. OsborneVoluntary and Non‐Profit Organisations (VNPOs) in Europe are taking on increasing responsibility for the delivery of social services to local communities. In Britain this has…
A Contracting Market for Social Housing?
Tom Putt, Bill Smith BowersThe draft Local Government Act 1988 (Defined Activities) (Housing Management) Order 1994, introduces not only a new cumbersome title to public sector management, but also a…
Delayering in the Police Force: A Structural Response to Cost, Quality and Public Accountability
Peter Carter, Ann McGoldrickDespite a decade of economic liberalisation, the police service has been largely spared any reform of its State monopoly position. Removed from the constant need to maintain a…
Redefining ‘Public Service’ in the Water Industry: Understanding the Role of the State
Graham TaylorThere has recently developed an increasing interest in the way in which the ‘culture’ of public service has been transplanted by cultures and discourses of ‘competition’ and…
The New Management and the Professionals
Stephen Ackroyd, Keith SoothillThis proposed paper takes the opportunity to review findings from research and reported processes in a range of public sector services; education, health, social work/social care…
Professionals, Quality and the Marketing Change Process
Martin Kitchener, Richard WhippThe election of the Conservative Government in 1979 heralded a diversion from the post‐war, Keynesian public policy model which envisaged incrementally expanding, centrally‐funded…
Communication between Professionals and Innovation Management in NHS Trusts
D. Jane BowerThis study examined te impact of the changing structural and regulatory environment on the process of biomedical innovation management within the NHS.
Gender and Change: The Case of Teaching
Geradine Healy, David KraithmanOur purpose in this paper is to report on findings of an independent study done in collaboration with the National Union of Teachers on career progression and change. Our concern…
Differences in Professional and Managerial Paradigms of Quality of Healthcare
Christopher Potter, Philip MorganThe many changes in the NHS resulting from recent legislation, including allowing hospitals to “opt out” and become NHS trusts, coupled with a new culture of managerialism…
Patients as Consumers: A Case of Packaging Only?
Anthea SymondsThis paper is concerned with three main issues; firstly, an analysis of the identity of a ‘consumer’; the change in the power structure of the traditional professional/client…
Curbing Promiscuity: Constructing Total Quality in an Acute NHS Hospitals Trust
Peter JacksonQuality, it has been said, is being ‘used in a bewilderingly promiscuous way’ in professional health care (Pollitt, 1993:162). Its ‘infinite variety’ of forms is now associated…
Researching Co‐production in Services for Older People
Gail WilsonThe nature of co‐production can be most easily understood with reference to the output of universities. The final output (pass or fail degrees) cannot be achieved without the work…
Strategic Choice and the Development of New Forms of Employment Relations in Public Service Sector
Ian Kessler, John PurcellThe paper puts forward an analytical and conceptual model for studying the exercise of strategic choice and the development of new forms of employment relations in the public…
Human Resource Management and Industrial Relations in the Public Sector: From Model Employer to a “Hybrid Model”
D. Farnham, S. Horton, L. GilesSince 1979, Conservative Governments have expounded different ideologies and policies from those of earlier post war administrations and this has given rise to substantial changes…
Privatisation and Industrial Relations: A Literature Review and a Case Study
Andrew PendletonOne of the most striking features of the period since 1979 in the UK has been the dismantling of the public sector. From small beginnings at the beginning of the 1980s…
Declining in Unison? Trades Union Organisation and Privatisation on Local Authority White Collar Services
Al RainnieThe governments consultation paper ‘Competing for Quality’ estimated that the number of local authority employees engaged in professional or technical activities was in the region…
The Restructuring of Non‐teaching Jobs in Schools: The Two Pronged Attack of CCT and LMS
Jackie Sinclair, Roger Seifert, Mike IronsideThis paper is based on ESRC funded research conducted at the Centre for Industrial Relations at Keele University, and which broadly concerns the impact of industrial relations in…
Public Sector Pay: Decentralisation v Control
Geoff White, Roger FoxThe period since 1979 has seen a radical restructuring of public sector industrial relations. Not only has the size of the sector fallen, from over 30% of the workforce in 1979 to…
Local Pay Bargaining: A Public Sector Response to the Development of the Contract State?
Paul Joyce, Tony McNultyAs local councils modify their structures and practices to take account of, and prepare for competition and change, the employee relations systems within them have not been immune…
TUPE — The EU's Revenge on ‘The Iron Lady’?
Alan Whitehead, Michal BennettThe House of Common's Fair Wages Resolution of 1946 built on its predecessors of 1891 and 1909 in ensuring that contractors of central government departments did not win contracts…
Reinventing the Wheel? Privatisation and the Crisis of Public Service Trade Unionism
Debbie Foster, Graham TaylorThe ideology and practice of trade unions in the public services has traditionally reflected the organisational culture of the ‘public service’ state agencies in which they…
The Relationship Between Organisational Structure and Industrial Relations in the Local Government CCT Environment
Susan M. OgdenThe policy of compulsory competitive tendering (CCT) for local government manual services was widely extended by the Local Government Act 1988. The stated objective of this…
Incorporation and the Mangement of Industrial Relations in the PCFC Sector
Len ArthurUntil the 1988 Education Reform Act, a large part of English higher education was provided by polytechnics and colleges of higher education that were under local authority control…
Female Resource Management and the National Health Service: Preliminary Findings from the Nursing Profession
Nikala LaneThe British labour market is characterised by patterns of occupational job segregation with a concentration of women within particular sectors, and at certain levels within these…
Nursing Pay Policy: Chaos in Context
Carole ThornleyThis paper stems from aspects of on‐going research into nurses' pay, grading and training, building upon fieldwork and documentary research conducted in the course of completing…
What Does Privatisation Mean to Employees? A Study of Two Water plcs
Colin HarrisProponents of privatisation have claimed that it would bring advantages for those employed in the newly privatised industries. It would result in “better pay, conditions and…