Reference Services Review: Volume 51 Issue 2

Editorial: The future of peer-led research services: trending now or still trending?

Sarah Barbara Watstein, Elizabeth M. Johns

Guest editorial: The peer-led library

Christopher Granatino

Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina University

Allison Faix

Kimbel Library used a peer reference model of service beginning in 2009 that was successful for several years but eventually phased out due to shifting priorities and needs. This…

Pursuing student success in the library: a case study in peer mentor program transition, training and engagement

Julia Maxwell, Faith Rusk, Jordan Nielsen, Andrea Guidara, Elizabeth Borges, Jamie Lamberti

This article shares an academic library's transition from traditional reference services to a peer support model during a campus reopening post-COVID-19 closure. It examines the…

Reimagining peer support and engagement

Kate Pham, Daisy Muralles

This paper presents a case study for the pilot of a peer-led service model that is centered on fostering student leadership, collaboration and advocacy. The authors, who serve as…

Collaborative research services: a peer-led cohort approach

Matthew Weirick Johnson, Estéfani Bowline, Diana Leigh King, Antonia Osuna-Garcia, Sylvia Page, Alohie Tadesse, Maggie Tarmey, Matthew Vest

Prior to 2020, University of California, Los Angeles (UCLA) Library's research services spanned multiple service points. Multiple locations were staffed by Library Student…

Introducing peer-to-peer reference services in a community college library

Allison Scripa, Mary Ellen Spencer

The authors discuss the challenges and successes in implementing a peer reference service model in a community college library.

Better together: experiential learning in peer-led research services

Megan Graewingholt, Jonathan Cornforth, Sarah Parramore

Implementing peer-to-peer learning models within an academic library environment presents several benefits and challenges. This study explores the effectiveness of integrating…

Peer teachers taking the lead in classroom instruction: program creation and challenges faced

M. Sara Lowe, Sean M. Stone, Katharine V. Macy

This paper discusses a program to train undergraduate students as near peer teachers delivering course-embedded information literacy instruction to undergraduate students.

“I want my PRC”: engagement of undergraduates with and assessment of the peer research consultant program

Karlene Clark, Avery Breiland

This paper describes the benefits found in undergraduate students working to provide research assistance to their peers. The discussion includes how soft skills are built, along…

Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training

Elise Ferer

This paper describes the process of developing training for student employees at a reference desk in which students assist peers and others in the community with research help.

Shifting to a high impact practice-centered student worker staffed research desk: a Hispanic serving institution perspective

Elizabeth DeZouche, Denise Santos

The authors seek to demonstrate, from a Hispanic-serving institution (HSI) perspective, the importance of utilizing High Impact Practices (HIPs) for not only more meaningful…

Peer reference and the out-of-the-building experience

Brett B. Bodemer

This article conceptualizes essential keys to the future of peer reference in academic libraries as extrapolated through the dual lenses of academic library history in the United…