Reference Services Review: Volume 38 Issue 3

E‐resource helpdesk into virtual reference: identifying core competencies

Taryn Resnick, Ana Ugaz, Nancy Burford

The purpose of this paper is to determine core competencies, for use as a foundation for staffing and training, and necessary to provide effective electronic resource (ER) access…

Research behavior patterns of business students

Eleonora Dubicki

The purpose of this paper is to look at the research needs of undergraduate and graduate business students at Monmouth University.

Systematic review of research methods: the case of business instruction

Ann Manning Fiegen

The purpose of this paper is to assess the body of business instruction literature by academic librarians against evolving models for evidence‐based research.

Redirecting library instruction based on socioeconomic data

Leslie Adebonojo, Mark Ellis, Kathy Campbell, Michael Hawkins

This paper aims to utilize data collected at the national, state, and local level to analyze our library instruction (LI) program with the goal of designing a program to best suit…

Patents under the microscope: Teaching patent searching to graduate and undergraduate students in the life sciences

Don MacMillan, Mindy Thuna

The purpose of this paper is to broaden the inclusion of patent searching in information literacy instruction by extending it from chemistry and engineering into the life sciences.

Interdisciplinary collaboration: A faculty learning community creates a comprehensive LibGuide

Jennifer J. Little, Moira Fallon, Jason Dauenhauer, Betsy Balzano, Donald Halquist

Many colleges and universities require both undergraduate and graduate students to plan and conduct research as a part of graduation requirements. However, a number of barriers…

Designing a writing intensive course with information literacy and critical thinking learning outcomes

Jeanne Armstrong

The paper aims to describe the process of redesigning the American Cultural Studies 499 course in order to integrate information literacy (IL) and critical thinking outcomes into…

The effectiveness of a university's single‐session information literacy instruction

Ma Lei Hsieh, Hugh A. Holden

The purpose of this paper it to determine the effectiveness of “single‐session” information literacy instruction as it was integrated into the curriculum of a general education…

Reference questions as an authentic assessment of information literacy

Rosanne M. Cordell, Linda F. Fisher

The purpose of this paper is to present a study which was designed to use questions asked at an Information Commons Desk as an authentic assessment to determine if an information…

Generation next: recruiting minority students to librarianship

Emily Love

Considering the shortage of minority representation in the library profession, this paper aims to examine minority students' awareness of librarianship and investigates the impact…

User satisfaction with electronic reference: a systematic review

Elaine M. Lasda Bergman, Irina I. Holden

The paper aims to systematically review research that analyzes satisfaction with electronic reference services, paying particular attention to how user satisfaction is measured…

Editorial

Eleanor Mitchell, Sarah Barbara Watstein