Reference Services Review: Volume 38 Issue 2

A mobile future for academic libraries

Society may be on the verge of a revolutionary phase of mobile device use in higher education generally and in libraries in particular. This paper seeks to address this issue.

The mobile university: from the library to the campus

The purpose of this paper is to review one library's experiences of creating mobile services and illustrate how, by developing expertise in emerging technologies, libraries can…

Libraries “like to move it, move it”

The purpose of this paper is to present a review of selected mobile technology literature and to inform librarians about the following seven mobile initiatives: Library Web sites;…

SMS reference: myths, markers, and modalities

This paper seeks to create an empirical framework for SMS reference services so that libraries may develop a greater understanding of how this service operates and how it may be…

Even an ocean away: developing Skype‐based reference for students studying abroad

The purpose of this paper is to outline the development of a Skype‐based, study abroad reference service.

Text 4 answers: a collaborative service model

This study seeks to identify the benefits, challenges and effective methods of implementing and managing a collaborative text reference service.

Information seeking with Wikipedia on the iPod Touch

The purpose of this paper is to present the results of a usability study which inquired into undergraduate student information seeking with Wikipedia on the iPod touch.

Measuring the impact of cultural diversity on desired mobile reference services

This research aims to present evidence that cultural diversity influences students' desire to utilize library resources and reference services on their mobile devices.

Making the case for a fully mobile library web site: from floor maps to the catalog

The purpose of this paper is to provide an overview of the current state of worldwide mobile usage; mobile technologies; libraries' use of mobile technologies including a review…

Mobile services in the Rector Gabriel Ferraté Library, Technical University of Catalonia

The purpose of this paper is to compile and explain the mobile services developed by the Rector Gabriel Ferraté Library (BRGF) of the Technical University of Catalonia (UPC), in…

Harnessing the power of all things ‘mobile’

Glossary

Libraries and patrons on the move: from bookmobiles to “m” libraries

More than tools: the need for support