Personnel Review: Volume 28 Issue 3

Employee empowerment in services: a framework for analysis

Conrad Lashley

Employee empowerment is said to benefit all organisations. The fast moving global economy requires that organisations learn and adapt to change quickly, and employees have a key…

The poverty of empowerment? A critical case study

Ian Cunningham, Jeff Hyman

The paper presents findings from a case study organisation which has ostensibly adopted an empowerment programme. The findings indicate a rather different trajectory for…

Born to fail? Empowerment, ambiguity and set overlap

David Collins

This paper offers an account of empowerment as an ideological construct. Rejecting management accounts of empowerment as limiting and logically inconsistent, the paper offers a…

Human Resource Management. The NHS: : A Case Study

Ben Lupton

Human Resources for Small Businesses

Pat McColl

The perception gap in employee empowerment: a comparative study of banks in Sweden and Britain

Len Holden

Forms of employee empowerment often associated with HRM initiatives have increased considerably in recent years. This research examines communicational forms of empowerment in a…

The empowerment of middle managers in a community health trust: structure, responsibility and culture

Stephen Procter, Graeme Currie, Helen Orme

The concern of this paper lies with empowerment of middle managers in a community health trust. It considers the impact of traditional structures and cultures upon the level of…

Re‐empowering the empowered – the ultimate challenge?

Norma D’Annunzio‐Green, John Macandrew

Evidence to date shows a divergence in the methods and approaches used by companies to introduce empowerment and indeed a wide debate as to the meaning and appropriateness of the…