Work Study: Volume 48 Issue 6
Table of contents
Caught disaster: using the layered systems model as a diagnostic tool for wayward software projects
Phil Robinson, Martin RingerThis paper introduces The Layered Systems Model and describes how it can be applied to assist project managers to be effective at all stages of project design and delivery…
The Taguchi loss function
Thomas LofthouseTaguchi defines quality in a negative manner as “the loss imparted to society from the time the product is shipped”. Explains the concept and the approach to quality improvement…
Overcoming obstacles to developing effective performance measures
Gus ManoochehriAs a result of the changing environment, business organizations need to redefine their goals and strategies and adopt new practices. The success of these changes greatly depends…