Education + Training: Volume 26 Issue 5

Viewpoint: Let's make the lingua franker

Communicate and enjoy it. Every article should begin not only by indicating what the author has to say, but be so striking that even the most cursory reader will want to read on.

Interaction Management — a case study

D.G. Roberts

This paper deals with what has been done at Hong Kong Telephone with Interaction Management (IM), and how this compares with what was done in the Bell System with Supervisory…

Communication skills in adult education

Suzanne Battleday, Sue Buss, Wendy Pemberton

We have offered City & Guilds courses in Communication Skills(Levels I and II) and Numeracy (Level I) since 1980 in Birmingham. It may be of interest to note the reactions and…

Learning to write right

Edgar Baker CBE

A study of punctuation is worthwhile, because it guides the reader and reveals whether the writer is thinking clearly. Poor punctuation is a mark of muddled thinking. There are a…

Talking in class

This manifesto of the Association of Verbal Arts, arguing that verbal skills are neglected by the education system, is published with full acknowledgements to The Times Higher…

Can we change other people's behaviour?

Lyndon Jones, Denys Page

Human resource management is becoming more and more complex as society develops. Seldom is it possible nowadays for a boss to behave like the old‐fashioned Sergeant‐Major whose…

ABE SUPPLEMENT

ABE has moved, as announced in the last issue of Education & Training, to new offices at:

Student section: Examiners Reports — December 1983 Applied Economics — Diploma

Many good papers were submitted and a satisfactory pass‐rate was achieved; but students are asked to bear in mind the following comments.

Careers:: COURSES

Negotiations, handling meetings, inter‐viewing are just a few of the management skills that students of the Open Business School aim to perfect at a series of residential study…

Careers:: TOPICS

British education is being increasingly exported to the Far East. Parents in Hong Kong, Malaysia, Taiwan, Singapore and South Korea are regarding Britain more and more as the…

Careers:: TRAINING

Continuous employee development is an important key to continuing success, says the Institute of Personnel Management's national committee for training and development. IPM: A…