Management Decision: Volume 37 Issue 6

Downsizing failures: an examination of convergence/reorientation and antecedents – processes – outcomes

Steven H. Appelbaum, Dawn Henson, Kerry Knee

Examines varied empirical studies on downsizing which have revealed that, as a result of its aftermath, high percentages of companies have judged these efforts as unsuccessful…

Nominal interest rates and inflation in the Pacific‐Basin countries

Osamah Al‐Khazali

Vector‐autoregression (VAR), integration, and cointegration models are used to investigate the causal relations, dynamic interaction, and a common trend between interest rates and…

The role of quality in strategic management

G. Dennis Beecroft

Many organizations treat strategic planning as a confidential exercise. While more and more organizations practice quality improvement initiatives, they fail to see the linkage…

Why organizations fail: the view from the front‐line

Clinton O. Longenecker, Jack L. Simonetti, Thomas W. Sharkey

The purpose of this research is to review the perceptions of 359 front‐line management personnel as to why their organizations fail to achieve desired results and to draw lessons…

Loyalty, the Internet and the weather: the changing nature of marketing information systems?

Jennifer Rowley

The use of IT in the customer service transaction has revolutionised the potential for data collection associated with customers and transactions. Two key tools in this…

From marketing research to competitive intelligence: useful generalization or loss of focus?

Alf H. Walle

The history of competitive intelligence (as an organizational function) and its evolution out of marketing research are discussed. Besides a straight historical overview, the…