Table of contents
Public libraries and difficulties with targeting the homeless
Thomas H. MuggletonThis paper aims to consider the potential for public library policies that specifically target “the homeless” to undermine their own objectives, and seeks to suggest alternative…
Not just a place to sleep: homeless perspectives on libraries in central Michigan
Angie KelleherThis study aims to focus on a qualitative and quantitative assessment of how homeless people in the USA use libraries. Libraries, especially in urban areas, have a complicated…
Libraries and the homeless: Experiences, challenges and opportunities – socio‐economic background of homelessness in Croatia
Sanja BunićThe purpose of the study is to present three models of organising library services for the homeless. The work experience of Zagreb City Libraries in each of the models provides a…
What kind of services supply to the poor? A survey directed toward homeless
Françoise GaudetThe Bibliothèque Publique d'information (Bpi), a large public reference library, located inside the Centre Pompidou in Paris, welcomes visitors from students to professionals and…
Empowering the poor with right to information and library services
Vivekanand Jain, Sanjiv SarafInformation is playing a vital role in modern socio‐economic developments. The poor homeless citizens of special needs are also empowered with the Right to Information Act 2005 in…
Lowering the threshold to libraries with social media: The approach of “Digital Literacy 2.0”, a project funded in the EU Lifelong Learning Programme
Susanne Bernsmann, Jutta CrollDigital literacy has become one of the key competences to ensure social cohesion, active citizenship and personal fulfilment. The objective of the project Digital Literacy 2.0 is…
Re‐inventing the library: The role of strategic planning, marketing and external relations, and shared services at the National Library of Scotland
Martyn WadeThe purpose of the paper is to explore the impact of strategic planning, marketing and external relations, and shared services on library development.
Ten years in search of marketing excellence!
Dinesh K. GuptaThe IFLA International Marketing Award was brought out in 2002 to libraries to employ marketing and bring out better results and identify the best marketing practices the world…