Table of contents
Giving an Account: Performance Indicators for Libraries
Margaret RedfernThe nature, use and limitations of performance indicators areconsidered and their application to library and information servicesreviewed.
72
Public Libraries and Performance Indicators: Origins, Developments and Issues
Arthur Midwinter, Murray McVicarThe political background in the United Kingdom leading to thedevelopment of performance indicators for public libraries is discussed.Corporate planning and value for money models…
184
Performance Indicators for Polytechnic Libraries
Ian WinkworthThe development of performance indicators specifically within andfor polytechnic libraries is reviewed. A framework of library activitiesis derived on which performance…
128
Evaluating Leicestershire′s Book Bus
Helen Lewins, Fiona PatersonAn evaluation study is reported of the Leicestershire Libraries andInformation Service Book Bus service to children in the inner areas ofLeicester. A qualitative approach was…
83