Table of contents
CODETERMINATION & WORKER PARTICIPATION 6: The organic approach training commentary
So far, in our last few issues, we have set out the facts of codetermination and worker participation in management decision‐making. We have made the point that codetermination…
The learning resources unit
HENRY HUDSONIn 1967 two research and development units were established in the Department of Psychology at the University of Sheffield. The first was the Programmed Instruction Centre for…
Management of change an example from local government
LYNDA KING TAYLORThe GLC Housing Authority, the largest municipal housing authority in the world, has more than 200 000 dwellings to maintain. To do this it employs on housing maintenance alone…
Customer contact skills: An assessment of alternative approaches
KEN NIXONThe first article on the subject, which appeared in the August issue of Industrial and Commercial Training, described the development of a training course in BEA for Passenger…
Interviewing salesmen
W BOLANDHow can a training officer improve the performance of managers in the selection of their subordinates? Recruiting new staff or replacements and conducting a selection interview…
Employee attitude surveys
MF ANDERSONAn employee attitude survey can be described as a diagnostic tool which collects large amounts of information under controlled conditions. It acts as a vehicle for communication…
Communicating
Alec M HughesA feature of specialised film production in the last few years has been the move made by a few major industrial film sponsoring organisations to transform their internal film…
ISSN:
0019-7858e-ISSN:
1758-5767ISSN-L:
0019-7858Online date, start – end:
1969Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Siham Lekchiri
- Dr Adriano Solidoro