Industrial and Commercial Training: Volume 36 Issue 5

Matrix structures and the training implications

Matrix structures are increasingly used in organisations as they become more complex and as the pace of change increases. They are similar to project management arrangements…

Systemic working: the constellations approach

This paper introduces a new approach to diagnosing issues, be they individual, departmental, or for the whole group of companies. It gives a very basic outline about…

Modernisation in the corridors of power

Local authorities are currently undergoing one of the biggest periods of organisational change in their entire history. The drivers are twofold; legislation from central…

Intuitive coaching – summary

Intuition calls upon combined wisdom acquired during a lifetime. It is a speedy, creative and subconscious process that can get to the truth of things without reasoning or…

Initial contracting issues in small group facilitation

It is quite common today for teams to use facilitators to expedite group process and help the teams reach desired goals. As the use of facilitators becomes widespread, however…

We must have courage, faith and chocolate biscuits

In the training business people face tough situations at times. It could be managing a group of difficult people on a training course, delivering a presentation to 500 people or…

Knowledge and the Tego syndrome

If communication means transfer of meaning and is defined as the lifeblood of organisations and relationships why is it so frequently blocked by the clots of obfuscation…

Sales training bags the results for Cleanaway

A new sales training initiative has helped waste management company, Cleanaway UK, to boost its profits significantly. The focus of the company has been to generate more business…

Dramatic Success – Theatre Techniques to Transform and Inspire Your Working Life

New standards help coaches and mentors to meet workplace challenges

Leadership initiative unveiled for local councillors

Bank of Tokyo Mitsubishi keeps account of learning

Alliance & Leicester awards 3-year training contract

Association calls for “Erasmus for apprentices”

New-media training for Leeds and Holbeck

On track for a single licensing system for train drivers

Firms fail to measure the impact of training

Satellite operator keeps track of training

Commission urges end to competition restrictions in professional services

UnumProvident keeps tabs on employee training