Industrial and Commercial Training: Volume 36 Issue 1

Executive coaching

Gabrielle Blackman‐Sheppard

Executive coaching is often seen as higher grade coaching that is the sole prerogative of the high‐flying executive, accompanied on hallowed ground by the mystical executive…

Building sustainable change capability

David Miller

Leaders must be able to transform their organisations regularly to deliver long‐term competitive advantage, in an environment where organisational change is becoming more…

Management development in a motivationally rich environment

Stephen Carter, Richard Davies

With the realisation that it needed to enhance its leadership capability across Europe, SABMiller is working with Apter International to provide a highly innovative approach to…

Solutions coaching? No problem! Part 2

Leo Hawkins

Solutions coaching is a powerful, highly pragmatic and emotionally intelligent method of coaching individuals and teams. Its guiding principle is simple – find what works and do…

Learning delivers the best return

Neil Oldfield, Colin Rose

Three trends are shaping our personal and business lives: information is coming at us at an accelerating rate; jobs are changing faster and faster; and society, work and even…

Appraisal pitfalls and the training implications – Part 2

W. David Rees, Christine Porter

In this two‐part article the problems of operating employee appraisal schemes effectively are identified. Appraisal of formal appraisal schemes suggests that most do not operate…

Get close, stay close

Anthony Landale

If you are in the business of selling, the question you have to ask is how to add value. At Finning UK, the distributors for Caterpillar, training delivered by STC has been…

Principles not values

Louise Palmer, Jill Foley, Chris Parsons

Corporate values are increasingly common in companies and now in the public sector, and it is rare not to be greeted by a number of value statements when entering an organisation…

Understanding Facilitation – Theory and Principles

Alan Cattell

Winning the Knowledge Game: Smarter learning for business excellence

Neil Currant

Note from the publisher

John Peters