Industrial and Commercial Training: Volume 35 Issue 2

How training can add real value to the business: part 2

In his first article the author argued that a number of myths have emerged due to an over‐reliance by the training community on the Kirkpatrick levels of evaluation. This…

Influencing the UK skills agenda

This article looks at the UK demand for skills, examines the reasons why UK organisations need to play an active role in skills issues and explains why the time has never been…

Chairing – developing a key skill

The skill of chairing meetings is a key one that can greatly influence personal and organisational effectiveness. However, it is often assumed that people know how to handle…

Influencing and negotiating skills: some research and reflections – Part II: influencing styles and negotiating skills

Examines the connection between influencing and negotiation. Using data collected from self‐assessment instruments developed by them, the authors argue that it is useful to see…

Management by jazz – creating innovation from the principles of chaos and order

Three jazz musicians from three different cultures (USA, Japan, Europe), not knowing each other personally, met for the first time on stage at this year’s ASTD conference…

Calculating the real value of e‐learning

Many companies view their training budget strictly as a cost centre which is susceptible to cuts when the business needs to reign in expenses. In this article, the author explores…

Helping people change

The purpose of coaching is to help people change, but real change is difficult for most adults. Of the two approaches to coaching – directive and nondirective – the latter is more…

The Power of Experiential Learning – A Handbook for Trainers and Educators

Develop Your Training Skills

Hagemeyer learns to "sing from one hymn sheet"

Regent Inns gets taste of e-learning

Trolley loads of learning available at Sainsbury's

Training clears the roadblocks at Transport for London Street Management

Distance learning helps jobless to get back to work

DHL aims to develop the business leaders of tomorrow

BP harnesses alternative energy through modern apprenticeships

Celtic Knots trains ferry personnel