Industrial and Commercial Training: Volume 34 Issue 4

A performance‐centred approach to people development

People opt for training to solve problems. Performance factors include tools and equipment, and organisational structure. Man’s progress in society has been shaped by a succession…

What’s keeping you awake at night? The need to match training to the hard business realities

While there are many training programmes on change management, how often do these and other training programmes actually reflect the changes that constantly occur in the business…

The dynamic leader – leadership development beyond the visionary leader

Describes the background behind the development of a new leadership self‐assessment instrument, the dynamic leader inventory and how the authors were able to confirm much current…

Corporate universities vs higher education institutions

Corporate universities are not new, but have experienced tremendous growth during the last ten years. Predictions are that corporate universities will outnumber traditional…

E‐learning: is it really the best thing since sliced bread?

Feels the e‐learning industry has been the victim of a lot of hype, without producing the growth that has been expected by commentators and players within the industry. Seeks to…

Techniques for making a telephone appointment

Establishing an appointment with a potential industrial or commercial client is typically an unnerving experience. In fact, this author believes it is the most important and the…

Training expenditure grows despite economic downturn

Skills boost for UK electronics industry

UK business "fails to capitalize on innovation"

Kama has training all wrapped up

Bingo firm keeps a check on the numbers

US army opts for e-learning

Japanese firms put a premium on English

Arriva launches new performance-management process

Hyundai tracks training among its US dealer employees