Library and Information Science Trends and Research: Europe: Volume 6

This book provides a timely look on trends in education, research and practice in the field of library and information science (LIS) in Europe.

Library and information science (LIS) is an academic, intellectual and industrial field with a large international reach. LIS educates library and information professionals, and is an active field in research and practice with a tradition of research development, standards, networks and distribution worldwide. The field has in recent years experienced a significant growth and development in all parts of the world, however, the field's long-term future is at the same time being challenged by new technologies, education changes and the development of new industries. A refocusing from a library to an information focus is in development within the LIS field. However, the field of information is also being grasped by the technology fields on the one hand and the psychological/behavioural fields on the other. Unfortunately for the field of LIS, information is now everyone's problem and of greater interest to more scientific fields and in addition, industry and government are looking for information management solutions that require technological development based on the psychological quality research. How the LIS field survives over the next 20 years will be played out in educational and industry environments globally.

Purpose — The chapter seeks to examine the impact of neoliberal language on the library profession in the United Kingdom. Since New Labour's election in 1997 public service restructuring in the United Kingdom took on a more oblique managerialist and consumerist approach. The impact of managerialism in the public library service has focused mainly on modernising and improving services to the individual user, and is based on scenarios where public libraries have to model themselves on the private sector, and where managers have been empowered over professionals.

Design/methodology/approach — The chapter uses a mixed methods approach by combining content and discourse analysis to examine how neoliberal discourses have impacted on public librarianship through examination of government policy documents, and other works on public libraries in the era under study.

Findings — The study highlights neoliberal narratives within public library policy documents in the period, with emphasis on deprofessionalisation and consumerist attitudes related to public choice evident. The discussion reveals how narratives of elitism and decline are used to describe the public library service, which reinforces negative stereotypes of a service in distress.

Research limitations/implications — The study only relates to the period 1997–2010 with an emphasis on the United Kingdom, thus cannot be seen to be representative of all public library services.

Originality/value — The study utilises a mixed method approach to examine narratives within public library policy, and reflects on an important period in public library development, and offers a unique insight into the period.

Purpose — This article is inspired by sociology and institutional theory. It investigates how and why the adoption of Evidence-Based Library and Information Practice (EBLIP) by public and academic libraries in Europe reveals a remarkable variety and complexity. Primarily, it is observed differences in adoption and use of EBLIP — principles in different European countries that are in focus of the article.

Design/methodology/approach — The purpose of this article is to take a closer look upon these differences. The theoretical framework applied is inspired by a sociological approach, especially the notions developed within the framework of Scandinavian institutional theory. This approach invites to deal with the topic in a nuanced way by delivering fruitful concepts such as drivers for adopting new ideas, the importance of identity and organisational fields, concept migration, adoption processes and travel routes of ideas including the importance of imitation and translation of concepts. Furthermore, in this article, we will also consider the significance of topics such as organisational and information culture and leadership of adoption processes. The methodology can be classified as desktop research and some of the findings are based on a government-supported study in Denmark.

Findings — What was found in the course of the work? This will refer to analysis, discussion or results. The findings relate to the purposes and they are formulated in relation to six research questions. Findings are that several factors influence the adoption and use of EBLIP. The factors are among others national culture, cultural traits embedded in the value system of different types of library work and also related to information culture. The concept of organisational recipes appears to be a rather strong concept in relation to, for example, which forms of EBLIP a library adopt.

Research limitations/implications (if applicable) — The research clearly demonstrates that the diversified theoretical approach taken in this article would be fruitful as a starting point for further research.

Practical implications (if applicable) — A practical implication is that the library and information sector could benefit from the establishment of institutions that produce systematic reviews and also that the sector ought to be aware of the different forms of evidence-based practices classified as either soft or hard.

Originality/value — The article is one of the few in the field that introduces several new theoretical approaches together with an emphasis on cultures at different forms and levels.

Purpose — This chapter uniquely addresses the topic of introducing a common set of cataloguing rules throughout Europe. While no such development is on the immediate horizon, there are signs that current trends are moving towards that possibility. At first glance, this may appear a trivial development in that ‘European’ standards in many areas are in place and not a source of contention, but in cataloguing, this is not the case.

Design/methodology/approach — The main method used for the research was an in-depth literature review. To gauge the current state of European interest in RDA, an email survey was performed in August 2011, of all the European members of the Standing Committee of the Cataloguing Section of the International Federation of Library Associations (IFLA), and all the European speakers at the ‘RDA in Europe: making it happen!’ conference. This sample was chosen as being those individuals who would be most able to give a view from Europe on current cataloguing developments.

Findings — There is considerable interest throughout Europe regarding RDA and harmonising cataloguing codes, but there may be conceptual problems in that some European national cultures may diverge significantly from a core of rules based on English-speaking countries.

Originality/value — This chapter combines in-depth analysis of the proposed new cataloguing code Resource Description and Access (RDA), which will be adopted by English-speaking countries with a novel perspective relating to its adoption in non-English-speaking countries in Europe.

Purpose — The purpose of this study is to describe the development of contents, visibility and use of two Library 2.0 services, Häme-Wiki and the Virtual Path map service, launched by Hämeenlinna City Library and based on crowdsourcing, service convergence and the application on Web 2.0 technology.

Design/methodology/approach — The development of the contents of the services were analysed by observing the increase in articles and other items published in them. The interest in these sites and their use were studied by the number of their contributors, users and downloads and by link analysis concerning inbound links. To gather users’ experiences, a Web survey was directed to the registered users by e-mail. A questionnaire for all users was linked to the front page of both services. Qualitative theme interviews were conducted with the staff of Hämeenlinna City Library to elicit their experiences concerning the use of the services and their impact on the work community.

Findings — The reception of the services was evidenced by the daily increasing number of published articles and maps, also indicating crowdsourcing. Their use was clearly described by the increasing download figures and inbound links. Both services offered users information not available elsewhere.

The study is limited by the low number of responses in the Web surveys.

Practical implications — Practical implications originate from the concrete examples of content sharing, crowdsourcing and service convergence which have not been much studied in library context.

Originality/value — The practical implications of the work also contribute to the value of the paper for developers of Web 2.0 services and service convergence.

Purpose — This chapter provides an historical overview of assessments of research quality conducted by the UK funding councils in the period 1986–2008, with special reference to the assessments that have been carried out of departments in the library and information management (LIM) sector.

Methodology/approach — A literature review covering both LIM-specific material and more general sources discussing the assessment of research quality in UK universities.

Findings — There is clear evidence of an increase in the general quality of the research carried out by the LIM sector over the review period. This has been accompanied by a decrease in the number of traditional LIM departments submitting themselves for assessment, with these being replaced in the assessment process largely by information systems departments. The rankings over the review period have been dominated by a small number of departments with long-established research traditions.

Originality/value of the paper — While there is an extensive literature describing research assessment in general, and a few articles describing individual assessments in the LIM sector, there is no overview of the involvement of the LIM departments over the whole series of assessment exercises that has been carried out.

Purpose – The purpose of the chapter is to provide an analytical overview of information research in the United Kingdom and of the role of the Research Assessment Exercises (RAE) in shaping the form and structure of that research.

Design/methodology/approach – The approach adopted is a detailed content analysis of the submissions made to the last UK RAE. This analysis is carried out in relation to four broad subject categorisations, and specific analysis of accounts of research carried out in the departments and research groups.

Findings – The RAE have played a key role in promoting research specialisms in library and information studies (LIS) research in the United Kingdom. The former general approach to research in information studies has been replaced by more focused research activities carried out in a variety of research groups spread across a diverse range of disciplines and departments, from LIS, to business and management, information systems, and computing and engineering.

Research implications – The prospects for general LIS research departments may be increasingly limited, as research becomes concentrated in sub-groups within larger organisational structures, subverting both departmental lines and conventional subject boundaries.

Originality/value – This overview provides a novel synthesis of information research in the United Kingdom in relation to four broad categories of research in information studies and information science, information management and social informatics, information systems and information interaction, and social computing and computational informatics. The account brings together a fragmented field of research in a compact and intelligible form.

Purpose – Global cooperation between and within organisations has become essential for successful businesses. For the information management within such an international and necessarily multilingual environment, new challenges arise due to the diversity of the stakeholders and participants as well as due to the heterogeneity of approaches and traditions of information handling.

Design/methodology/approach – Key technologies like search technologies need to be adapted to support content in multiple languages and efficient access to it. Information processes need to be analysed while bearing in mind that problems may arise due to cross-cultural misunderstandings. The diversity requires appropriate treatment and appropriate methods in information systems in order to improve international information flows.

Findings – This chapter identifies some of these challenges and shows how they can be approached from an information science perspective. User-oriented research at the University of Hildesheim in the areas information retrieval, information seeking and human–computer interaction is presented.

Originality/value – Global enterprises and organisations may use this chapter to identify challenges and solutions for adapting their information technology to an international scale. Researchers who work on multilingual information access and intercultural aspects of information systems get an overview on some current research.

Purpose – The general aim of the chapter is to assess the impact of the Bologna Process (BP) on Library and Information Science (LIS) education in Europe, investigating the curriculum content, the different concepts and values of LIS institutions, the learning and teaching definition and the learning outcomes orientation, with student-centred learning considered the first objective to be achieved.

Design/methodology/approach – The past and recent debate inside European Association for Library and Information Education and Research (EUCLID), European Bureau of Library, Information and Documentation Associations (EBLIDA), International Federation Library Associations (IFLA) studies and conferences are used together with relevant literature to describe the ongoing debate.

Findings – The main problem of LIS education in Europe is that there are different concepts of LIS and that the internationalisation of LIS education lends itself to various interpretations. The quality criteria of the contents of the LIS curricula evidenced here are the research orientation and, in particular, the qualities (and competencies) that you expect graduates of the programme to possess. The first tenet of LIS education in a European course is that it should have a student-centred approach. Pedagogy should be based on a constructivist approach and students should be encouraged to engage in a research project of some kind, so that they are more critical consumers of research.

Research limitations/implications (if applicable) – In the discussions inside the EUCLID project European Curriculum Reflections (Kajberg & Lorring, 2005), there was no common understanding of the LIS professional role. It is suggested that further research is needed towards Europeisation of LIS curriculum.

Social implications (if applicable) – Possible benefits of the Bologna Process for quality enhancement of LIS education, which can also be described as problematic areas, are the stimulus of the politicians which push a constructive dialogue between stakeholders.

Originality/value – Ambiguities are not lacking for the learning outcomes approach as a whole. The paper tries to evidence what the learning outcomes subject to evaluation are, and hence how they can be measured.

Purpose – Changes in the environment – political, economic, social, educational and technological – have demanded changes in many areas of work, most particularly in the roles and tasks of those involved in the preservation and transmission of cultural heritage, and interpersonal information intervention. Sending, storing and receiving digital information are commonplace activities, and now formally constructed digital libraries constitute an important component of this virtual information environment. Similar to traditional physical libraries, digital libraries are constructed for particular purposes, to serve particular clienteles or to collect and provide access to selected information resources (whether text documents or artefacts). Information intermediaries – or digital librarians – in this transformed information environment must learn new skills, play different roles and possess a new suite of competencies.

Design, methodology and approach – Myburgh and Tammaro have, for several years, examined the new knowledge, skills and competencies that are now demanded, in order to design and test a curriculum for digital librarians which has found expression in the Erasmus Mundus Master's in Digital Library Learning (DILL), now in its sixth year.

Findings – The chief objective of the Digital library program is to prepare information intermediaries for effective contribution to their particular communities and societies, in order to assist present and future generations of digital natives to negotiate the digital information environment effectively. This includes, for example, the necessity for digital librarians to be able to teach cultural competency, critical information literacies and knowledge value mapping, as well as understanding the new standards and formats that are still being developed in order to capture, store, describe, locate and preserve digital materials.

Research limitations – In this chapter, we propose describing the work we have done thus far, with special reference to the development of a model of the role of the digital librarian, including competencies, skills, knowledge base and praxis.

Social implications – Amongst the various issues that have arisen and demanded consideration and investigation are the importance of a multidisciplinarity dimension in the education of digital librarians, as information work is orthogonal to other disciplinary and cultural categorisations; that a gradual convergence or confluence is being identified between various cultural institutions which include libraries, archives and museums; the new modes of learning and teaching, with particular regard to knowledge translation and the learner-generated environment or context; and possibly even a reconsideration of the role of the information professional and new service models for their praxis.

Originality/value – The chapter tries to evidence the present debate about digital librarianship in Europe.

Purpose — The chapter discusses the challenges of developing a three year bachelor's programme in information management. The argument focuses on creating a programme that (1) facilitates cooperation with the business community, (2) represents a coherent whole that fosters student identity and (3) provides an explanatory framework for information management.

Design/methodology/approach — A model for curriculum development is presented which takes its starting point in the business community's perception of the graduates’ future practice. Interdisciplinary theory, and its continuum of integration from multidisciplinarity to interdisciplinarity to transdisciplinary is applied as the backbone of the programme structure, and its role in creating progression is discussed, together with the importance of problem-oriented work, and the interplay between problem-based and discipline-based elements of the programme. The information management programme distinguishes between ‘information management’ as an umbrella term for the whole programme and ‘information management’ in a more narrow and discipline-specific perspective rooted in information science.

Findings — It is shown how the programme elements (projects, internship, semester themes and courses) are combined so that each single element contributes to gradually build up a holistic view of information processes and practices in organisations. The underlying structure of the programme contributes to a coherent, theoretically based explanatory framework for information management.

Practical implications — The chapter describes benefits and challenges of interdisciplinary curriculum development and may be provide inspiration for curriculum developers.

Originality/value — Interdisciplinary theory may be useful to respond to the challenges of engaging several disciplines in the information management field. It is suggested that multidisciplinarity may be supplemented or replaced by more interdisciplinary approaches in the future.

Purpose — This chapter describes how incoherent government policies implemented in the first two decades (1970–1990) following the official recognition of Information science (IS) as an academic discipline within the broader interdiscipline of Information and Communication Sciences (ICS), shaped the current landscape of IS in France. This led to a narrow conception of IS often reduced to a technical specialty solving the problem of information explosion by setting up bibliographic databases, document indexing and delivery services.

Design/methodology/approach — The approach is historical and comparative. The author relies on earlier accounts by previous French authors and performs a comparison with the situation of IS in Anglophone countries (United States mostly).

Findings — The historical narrow conception of IS is now outdated. IS neither plays the role of gatekeeper anymore to scientific and technical information nor to information access since the generalisation of Internet search engines. Its scientific community in France lacks identity and is fast dwindling. Also, its problematics are not properly identified.

Research limitations/implications — Field work involving interviews of French figures and archival research could not be carried out in the limited time and means available. This needs to be done in the future.

Practical implications — This chapter should stimulate more comparative approach on the way Library & Information Science (LIS) is structured in other countries. Although the French situation appears unique in that IS is embedded within an interdiscipline (ICS) and does not exist autonomously, other similarities could be found in other countries where IS has had a similar trajectory and lessons could be learned.

Social implications — This chapter may serve as a stepping stone for future research on the historical foundations and epistemology of IS in France and elsewhere. It should also help disseminate to the LIS community at large how the French IS landscape has been evolving, since most French scholars publish in French, language has indeed been a barrier to disseminating their research worldwide.

Originality/value — There has not been a recent and comprehensive study which has looked at the peculiarities of the French IS landscape but also at the commonalities it shares with the situation of IS in other countries with respect to how the field originated and how it has evolved.

David Ellis is Professor in the Department of Information Studies at Aberystwyth University. He was previously lecturer and senior lecturer in the Department of Information Studies, University of Sheffield. He has a PhD and an MA in Information Studies from the University of Sheffield, and a BA in Philosophy and Politics from the University of Durham. His PhD study of the information behaviour of academic social scientists represented one of the first attempts to apply a rigorous qualitative methodology to modelling the information seeking patterns of social science researchers and was subsequently extended to studies of scientists in both academic and industrial research environments. These interests were further developed in the course of the uncertainty in information seeking project carried out in collaboration with researchers at the University of Sheffield and the University of North Texas. Professor Ellis has published extensively in the information studies field, his work has been recognised as representing a distinct, substantive and methodological contribution to the fields of information behaviour and information retrieval research, and is widely cited in both. His current research interests are in the areas of information behaviour, information and knowledge management and information systems. Professor Ellis's professional activities have included service on the UK Research Assessment Exercise, Peer Review Panel for Library and Information Management, and Research Convenor of the Arts and Humanities Research Council (AHRC) Peer Review Panel for Librarianship, Information and Museum Studies. He is a member of the AHRC and the Economics and Social Sciences Research Council (ESRC) Peer Review Colleges and Research Notes Editor of the International Journal of Information Management.