Lean Six Sigma in Higher Education

A Practical Guide for Continuous Improvement Professionals in Higher Education

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Synopsis

(14 chapters)

Prelims

Pages i-xxv

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An Overview of Lean Six Sigma*

Pages 1-11

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Academic Leadership – Their Culture and Characteristics

Pages 13-21

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Lean Six Sigma in Higher Education: State-of-the-Art Findings and Agenda for Future Research*

Pages 23-42

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Challenges in the Deployment of LSS in the Higher Education Sector: Viewpoints from Leading Academics and Practitioners*

Pages 43-52

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Readiness Factors for the Implementation and Deployment of Lean Six Sigma (or Operational Excellence) in Higher Education*

Pages 53-60

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Chapter details

Citation: Antony, J. and Thomson, S.P. (2020), "Readiness Factors for the Implementation and Deployment of Lean Six Sigma (or Operational Excellence) in Higher Education* ", Antony, J. (Ed.) Lean Six Sigma in Higher Education, Emerald Publishing Limited, Leeds, pp. 53-60. https://doi.org/10.1108/978-1-78769-929-820201006

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Basic Lean Six Sigma Tools for Higher Education

Pages 61-99

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Perceived Non-value Added Activities in the Research Grant Application Process – Through a Lean Six Sigma Lens

Pages 101-124

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Citation: Brennan, A. and Dempsey, M. (2020), "Perceived Non-value Added Activities in the Research Grant Application Process – Through a Lean Six Sigma Lens", Antony, J. (Ed.) Lean Six Sigma in Higher Education, Emerald Publishing Limited, Leeds, pp. 101-124. https://doi.org/10.1108/978-1-78769-929-820201008

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Voice of the Customer in Higher Education

Pages 125-140

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A Lean Six Sigma Maturity Model for Higher Education Institutions ^*

Pages 141-159

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Lean Six Sigma Roadmap for Implementation in Higher Education Sector*

Pages 161-169

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Six Sigma and Big Data

Pages 171-184

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Case Studies of LSS in Higher Education

Pages 185-221

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Chapter details

Citation: Murphy, T., McNulty, J., O'Dubhghaill, R., O'Reilly, S., O'Donovan, H., Healy, J., Li, N., Laux, C., Antony, J. and Sunder M, V. (2020), "Case Studies of LSS in Higher Education", Antony, J. (Ed.) Lean Six Sigma in Higher Education, Emerald Publishing Limited, Leeds, pp. 185-221. https://doi.org/10.1108/978-1-78769-929-820201013

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Index

Pages 223-228

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Cover of Lean Six Sigma in Higher Education

DOI

10.1108/9781787699298

Publication date

2020-11-30

Editor

Jiju Antony

ISBN

978-1-78769-930-4

eISBN

978-1-78769-929-8

Table of contents

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