How did I do? An analysis of service user feedback on mental health student nurses' practice in acute inpatient mental health placements

Abstract

Mental health service user involvement in education has gained momentum and prominence over the past decade, but service user involvement in the assessment of students' practice remains underdeveloped. This paper reports findings from a qualitative analysis of documentary data that captured service users' feedback to mental health student nurses about their practice. Third year mental health nursing students in acute inpatient placements were required to elicit, record and reflect on the feedback that service users gave them about their practice.One hundred and eighty eight accounts of this feedback were analysed and findings are presented in terms of the methods that students used to gain feedback and the issues that emerged from this. The analysis also explored the role that students appear to play in care delivery and what aspects of their role service users most valued. The impact that the feedback had on the students' learning and practice is examined and discussed in relation to future opportunities for, and likely barriers to, continued service user involvement in assessing students' practice.

Citation

Masters, H. and Forrest, S. (2010), "How did I do? An analysis of service user feedback on mental health student nurses' practice in acute inpatient mental health placements", The Journal of Mental Health Training, Education and Practice, Vol. 5 No. 1, pp. 11-19. https://doi.org/10.5042/jmhtep.2010.0215