Citation
(2001), "Front office", Work Study, Vol. 50 No. 5. https://doi.org/10.1108/ws.2001.07950ead.002
Publisher
:Emerald Group Publishing Limited
Copyright © 2001, MCB UP Limited
Front office
Front office
Business process specialist Staffware has created four new business divisions for developing e-business solutions. The four business units fall within the categories of e-CRM, e-banking, e-procurement and supply chain management, each concentrating on developing workflow for these tenets of a business and integrating them with other systems. John O'Connell, chief executive of Staffware, explained his vision of how the internet was changing business. "(Our) applications can ensure all appropriate business processes are automated and dealt with by the right people at the right time extending outside traditional boundaries to include customers, suppliers and business partners in a virtual trading community".