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Understanding key factors in social enterprise development in Indonesia: case study approach for an optimal social enterprise business model

Pantri Heriyati (Management Department, Binus Business School, Jakarta, Indonesia)
Neeraj Yadav (Qualicon Consultancy Co, Jaipur, India)
Aryo Bismo (Management Department, Binus Business School, Jakarta, Indonesia)
Peter Madzik (Faculty of Management, Comenius University in Bratislava, Bratislava, Slovakia)

Social Enterprise Journal

ISSN: 1750-8614

Article publication date: 15 August 2024

Issue publication date: 15 November 2024

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Abstract

Purpose

This paper aims to analyse the advancement of social enterprises in Indonesia by providing comprehensive insights into crucial aspects of social enterprises such as stakeholder interests, business models, challenges and future objectives.

Design/methodology/approach

Using a case study approach, the study investigates four social enterprises using a narrative methodology to gain a detailed understanding of their operations. By adopting a systems perspective, the research uncovers the dynamics among stakeholders, challenges and the evolution of business models, offering a nuanced view of the social enterprise ecosystem.

Findings

The findings demonstrate that social enterprises in Indonesia emerge with a noble mission to address unmet community needs. Notably, effective collaboration among diverse stakeholders, including both the private and public sectors, plays a crucial role in achieving the missions of these social enterprises. The study highlights the significance of social enterprises in bridging gaps left by the government and contributing to positive societal impact.

Originality/value

By deepening the understanding of social enterprise development in Indonesia, this research provides valuable insights for policymakers, practitioners and researchers in fostering their growth and effectiveness. Ultimately, it contributes to the broader knowledge on social entrepreneurship and sustainable development.

Keywords

Acknowledgements

The authors sincerely thank the participating organisations for their information, time and support. Authors are also thankful to the anonymous reviewers and the editorial team of the journal for their time, comments and review.

Citation

Heriyati, P., Yadav, N., Bismo, A. and Madzik, P. (2024), "Understanding key factors in social enterprise development in Indonesia: case study approach for an optimal social enterprise business model", Social Enterprise Journal, Vol. 20 No. 5, pp. 678-700. https://doi.org/10.1108/SEJ-08-2023-0099

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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