The frictions of technology: Adapting to the changes caused by the utilisation of new technology

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

In some instances, business networks can be seen to stifle and hinder expansion and the adoption of new technologies. The interlinking of numerous actors and authors within a network means that competing agendas often cancel each other out. Organizations in a business network are unable to act according to their own best interests, instead having to react to the changes of all the other organizations in the network. This constant act of compromise can severely limit the potential of an organization and a business network. But the stability of a business network can be used to an advantage if the associated organizations embrace disalignment actions and the friction technological commercialization causes. By allowing actors to (re)negotiate their roles within a network, the organizations can successfully adopt new technologies and maintain a competitive edge. Mattila (2017) uses the development and implementation of intelligent paper in Finland, as an example of how a business network can use the friction caused by disalignment to succeed in a highly competitive global market.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2017), "The frictions of technology: Adapting to the changes caused by the utilisation of new technology", Strategic Direction, Vol. 33 No. 11, pp. 23-25. https://doi.org/10.1108/SD-08-2017-0134