Software, distance, friction, and more: a review of lessons and losses in the debate for a better metaphor on culture

Abstract

Culture is important to many aspects of business life, especially when a business must interface with people, either as customers, employees, suppliers, or stakeholders.– M. L. Jones (2007, p. 2)

Citation

Smith, B. (2010), "Software, distance, friction, and more: a review of lessons and losses in the debate for a better metaphor on culture", Timothy, D., Torben, P. and Laszlo, T. (Ed.) The Past, Present and Future of International Business & Management (Advances in International Management, Vol. 23), Emerald Group Publishing Limited, Leeds, pp. 213-229. https://doi.org/10.1108/S1571-5027(2010)00000230016