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Is warmth more critical than competence? Understanding how destination gender affects destination identification and destination advocacy

Ahmed Hamdy (Department of Business Administration, School of Economics and Management University of Science and Technology Beijing, Haidian, China)
Jian Zhang (Department of Business Administration, School of Economics and Management University of Science and Technology Beijing, Haidian, China)
Riyad Eid (Department of Marketing, United Arab Emirates University, Al Ain, United Arab Emirates)
Gomaa Agag (Department of Marketing, Nottingham Trent University Business School, Nottingham, UK and Department of Marketing, University of Sadat City, Sadat City, Egypt)

Journal of Product & Brand Management

ISSN: 1061-0421

Article publication date: 11 June 2024

Issue publication date: 5 August 2024

293

Abstract

Purpose

This paper aims to examine a new approach to understanding the interrelationships between destination brand gender, stereotypes, destination brand identification and brand advocacy, as well as the mediating role of destination warmth (vs. competence) in the connections between destination brand femininity (vs. masculinity) and destination brand identification.

Design/methodology/approach

A qualitative study and literature review were conducted to revisit and refine the items on the scale. Preliminary item reduction was qualitatively grounded in focus groups, a panel of experts, and a pilot study. A follow-up quantitative evaluation of two studies (N1 = 705 and N2 = 472) was conducted to test seven hypotheses using exploratory factor analysis and confirmatory factor analysis with structural equation modeling.

Findings

The findings provide robust evidence for the interrelationships among destination brand gender, stereotypes, destination identification and destination advocacy. The outcomes also reveal that warmth is more important than competence for destination identification. Finally, the results indicated that only destination warmth serves as a partial mediator in the association between destination brand masculinity and femininity, on the one hand, and destination identification, on the other hand.

Originality/value

This article adds to the destination branding literature by using social role theory and the stereotype content model to explore novel connections among destination brand gender, stereotypes, destination brand identification and brand advocacy.

Keywords

Acknowledgements

The authors sincerely thank the Editor in Chief, the associate editor, and the anonymous reviewers of the Journal of Product and Brand Management for their constructive and valuable comments and suggestions. Also, the authors would like to thank the Business Administration Department of the Faculty of Commerce at Assiut University, Egypt.

Citation

Hamdy, A., Zhang, J., Eid, R. and Agag, G. (2024), "Is warmth more critical than competence? Understanding how destination gender affects destination identification and destination advocacy", Journal of Product & Brand Management, Vol. 33 No. 5, pp. 489-501. https://doi.org/10.1108/JPBM-05-2023-4481

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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