Understanding the determinants of business intelligence system adoption stages: An empirical study of SMEs

Abstract

Purpose

The purpose of this paper is to provide a better understanding of the determinants of business intelligence system (BIS) adoption stages. It develops and empirically tests a conceptual model for assessing the determinants of BIS diffusion on the evaluation, adoption, and use stages in the context of small and medium enterprises (SMEs).

Design/methodology/approach

Drawing on data from 181 SMEs the influence of technological, organizational, and environmental factors on BIS adoption stages were analyzed using the PLS-SEM method.

Findings

The paper provides empirical insights about how technological, organizational, and environmental factors affect individual BIS adoption stages.

Practical implications

The paper includes implications for managers and solution providers to understand the influence of various determinants to more effectively conclude the adoption process.

Originality/value

This study represents important progress in the theoretical understanding of the role of technological, organizational, and environmental factors across the different BIS adoption stages.

Citation

Puklavec, B., Oliveira, T. and Popovič, A. (2018), "Understanding the determinants of business intelligence system adoption stages: An empirical study of SMEs", Industrial Management & Data Systems, Vol. 118 No. 1, pp. 236-261. https://doi.org/10.1108/IMDS-05-2017-0170