Patients, Power and Responsibility: The First Principles of Consumer-Driven Reform

Citation

(2003), "Patients, Power and Responsibility: The First Principles of Consumer-Driven Reform", International Journal of Health Care Quality Assurance, Vol. 16 No. 7. https://doi.org/10.1108/ijhcqa.2003.06216gae.001

Patients, Power and Responsibility: The First Principles of Consumer-Driven Reform

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Patients, Power and Responsibility: The First Principles of Consumer-Driven Reform

J. SpiersRadcliffe Medical Press2003ISBN 1 85775 924 9Keywords: Patients, Consumers, Demand, Supply, Power, Responsibility

This stimulating and challenging work explores how to place consumers in charge to facilitate good patient care. It provides a coherent account of how customer/supply, and demand/supply relationships work, and identifies and describes the principles of good medical care, and the approaches that can be taken to offer a credible and realistic agenda for change. The book has two parts,the first dealing with patient issues, and the second with power andresponsibility.