Compass takes the direction of e-learning

Citation

(2012), "Compass takes the direction of e-learning", Industrial and Commercial Training, Vol. 44 No. 3. https://doi.org/10.1108/ict.2012.03744caa.009

Compass takes the direction of e-learning

Article Type: Notes and news From: Industrial and Commercial Training, Volume 44, Issue 3

Compass Group was looking to move away from traditional face-to-face training to a more streamlined approach that would impress even the most ardent e-learning critic, making cost and effort savings along the way.

With a turnover of more than £1.8 billion and clients such as Marks & Spencer, the All England Tennis Club at Wimbledon, Tesco and Sky, it was crucial for Compass Group to get this right.

The group partnered e-learning provider Kineo to come up with a different approach to systems training which accomplished savings of almost £500,000 in the first six months, increased access to training and gained positive user feedback.

The e-learning solutions manager at Compass Group, Caleb Foster, commented: “The managing financial performance e-learning was Compass’ first initiative in partnership with Kineo. Initially there were some e-learning skeptics in the business, but the presentations, perseverance, stakeholder engagement and total commitment to making this work by the Compass and Kineo team ensured it was a success.

“We have saved an estimated £495,000 in two months by not having to pay for travel, accommodation, time out of the business, trainers, materials and so on. For any business this is a prize worth going for.”

Lucy Harding, Compass Group project manager for Kineo, said: “We have developed a very productive way of working together, resulting in efficiencies for Kineo as well as massive cost savings for Compass.”