Applying information technology to reengineering

Abstract

Information technology (IT) makes business process reengineering possible—and makes it worthwhile. For example, PC and network technologies facilitate simplified processes, promote decentralized decision making, and empower front line employees. So IT and reengineering should be seen as Siamese twins—don't expect to get far with one without paying close attention to the other.

Citation

Furey, T.R., Garlitz, J.L. and Kelleher, M.L. (1993), "Applying information technology to reengineering", Planning Review, Vol. 21 No. 6, pp. 22-55. https://doi.org/10.1108/eb054446