User valuations and resource management for information services

Abstract

Being able to show a benefit for information services to balance against their cost, and knowing what criteria to use for choice among the options for their provision—these are needs which loom large for information people. This paper reviews what techniques have been found useful, and tries to show how valuations from the clients of information services can be brought into the equation.

Citation

Whitehall, T. (1980), "User valuations and resource management for information services", Aslib Proceedings, Vol. 32 No. 2, pp. 87-105. https://doi.org/10.1108/eb050720