Issues of trust in Knowledge Management

Abstract

A common feature of the Knowledge Management (KM) discourse, written or spoken, and regardless of whether it is technologically or people orientated, is the stress on the importance of trust. The importance of trust can be seen in its regular citing as a critical success factor in any knowledge management initiative. This poses a significant question, when we examine the last twenty years of management strategies, they can be seen to undermine trust.

Citation

Patrick, K., Rourke, G. and Phillips, N. (2000), "Issues of trust in Knowledge Management", VINE, Vol. 30 No. 4, pp. 44-51. https://doi.org/10.1108/eb040775